Troubleshooting
Setup troubleshooting
Power light is not lit
Make sure you have disconnected the power supply cord from the wall outlet and then from the printer.
1Plug the cord all the way into the power supply on the printer.
2Plug the cord into an electrical outlet that other electrical devices have been using.
2
1
3If the 
light is not on, press 
.
Software does not install
The following operating systems are supported:
•Windows 2000 with Service Pack 3 or later
•Windows XP
•Windows Vista
Solution 1
Check that your computer meets the minimum system requirements listed on the box.
Solution 2
1Check the USB cable for any obvious damage.
2Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with the 
USB symbol.
3Firmly plug the square end of the USB cable into the back of the printer.
Solution 3
1Turn off and then restart your computer.
2Click Cancel on all New Hardware Found screens.
3Insert the CD, and then follow the instructions on the computer screen to reinstall the software.
38
