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Jam location Message on the display What to do
1Automatic document
feeder (ADF)
[x]page jam, open automatic feeder
top cover [28y.xx]
Remove all paper from the ADF tray, and then
remove the jammed paper.
2Standard bin [x]page jam, clear standard
bin [203.xx]
Remove the jammed paper.
3Fuser [x]page jam, open front door to clear
fuser [202.xx]
Open the front door, then pull the tab and hold the
fuser cover down, and then remove the jammed
paper.
4Front door [x]page jam, open front door [20y.x x] Open the front door, and then remove the jammed
paper.
5Duplex area [x]page jam, open front door to clear
duplex [23y.xx]
Open the front door, and then remove the jammed
paper.
6Tray [x] [x]page jam, open tray [x] [24y.xx] Pull out the indicated tray, and then remove the
jammed paper.
7Multipurpose feeder [x]page jam, clear multipurpose
feeder [250.xx]
Push the paper release lever to lift the paper rollers,
and then remove the jammed paper.
8Manual feeder [x]page jam, clear manual
feeder [251.xx]
Remove the jammed paper.
Clearing jams 165