Action Yes No
Step 6
Replace the imaging kit, and then resend the print job.
Do print irregularities still appear?
Contact customer
support.
The problem is solved.
Print is too dark
Action Yes No
Step 1
aFrom the Quality menu on the printer control panel, select Color
Adjust.
bResend the print job.
Is the print still too dark?
Go to step 2. The problem is solved.
Step 2
aFrom the Quality menu on the printer control panel, reduce the toner
darkness.
Note: 4 is the factory default setting.
bResend the print job.
Is the print still too dark?
Go to step 3. The problem is solved.
Step 3
aFrom the printer control panel, set the paper type, texture, and weight
in the Paper menu to match the paper loaded in the tray.
bResend the print job.
Is the tray set to the type, texture, and weight of the paper loaded?
Go to step 4. Change the paper
loaded in the tray to
match the paper type,
texture, and weight
specified in the tray
settings.
Step 4
aDepending on your operating system, specify the paper type, texture
and weight from Printing Preferences or from the Print dialog.
bResend the print job.
Is the print still too dark?
Go to step 5. The problem is solved.
Troubleshooting 211