If you are still experiencing problems, see the following table to select a topic.

Problem

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Power light does not come on

46

 

 

Alignment page or test page does not print

46

 

 

When I insert the AIO software CD, nothing happens

46

 

 

AIO is not communicating with the computer

47

 

 

Installation appears incomplete

47

 

 

A blank page prints

48

 

 

AIO prints slowly

48

 

 

Print is too dark or smudged

48

 

 

Vertical lines are jagged or edges are not smooth

49

 

 

White lines appear in graphics or solid black areas

49

 

 

AIO has a paper jam

49

 

 

Scanning or using a scanned image with a software program

50

takes a long time or freezes the computer

 

 

 

Scanning was not successful

50

 

 

My program is not on the Send scanned image to list

50

 

 

Edge of the copy does not print

51

 

 

Copy button on the control panel does not work

51

 

 

Fax function does not work

52

 

 

Photo card is not recognized by the card reader

52

 

 

Error messages

52

 

 

Removing and reinstalling the software

53

 

 

Setting the AIO as the default printer

54

 

 

Other help sources

55

 

 

45

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Image 49
Lexmark 3100 manual Problem Go to