Scanning, copying, and faxing troubleshooting | Lexmark 3100

Scanning, copying, and faxing troubleshooting

Scanning or using a scanned image with a software program takes a long time or freezes the computer

Lower the scanning resolution. Scanning resolution is much different than printing resolution and is generally set much lower. To change the scanning resolution:

1Open the Lexmark All-In-One Center (see page 13).

2From the Scan section, click See More Scan Settings.

3Click Display Advanced Scan Settings.

4From the Scan tab of Advanced Scan Settings, enter a lower scan resolution.

Scanning was not successful

The software may not be installed properly. Follow the instructions for “AIO is not communicating with the computer” on page 47.

My program is not on the Send scanned image to list

To add your program to the Send scanned image to program list:

1Open the Lexmark All-In-One Center (see page 13).

2Select Search for more from the Send images to list.

3Click Enhanced Search.

4Select the applications you want to add from the list box, and then click Add.

5Click Close to save your changes.

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Lexmark 3100 manual Scanning, copying, and faxing troubleshooting, Scanning was not successful, Click Enhanced Search

Contents

Series All-In-One United States Government Rights Contents Printing, Scanning, Copying and Faxing Getting started Setup poster Finding information Creating your first project Click Print Now Understanding the parts of the All-In-One Setting up the All-In-OneLearning about the All-In-One Available on some models USB cable Power supply Using the control panel Loading paper Load up to Make sure Width Length Loading your document on the scanner glass Inserting the digital camera memory cardPage Using the Lexmark All-In-One Center Understanding the software All-In-One Main From this section You can Saved Images Maintain/Troubleshoot dialog box Using Print Properties I Want To menu Save Settings menu Print Properties tabsOptions menu Using the Lexmark Solution Center From this tab You can From this tab You can Using the Lexmark Photo Editor Accessing the Memory Card Manager Click Start Programs Lexmark 3100 Series Memory Card Manager Using the Lexmark Memory Card Manager Working with digital photos Finding your photos Click Show Folders Click Select storage location and images to save Printing digital photos Printing borderless photos Click Change the category of layouts listed above Cropping photos Click File Save AsClick File Print Properties or Preferences Editing photos Sharing photos Adding text captions under your photos Printing, Scanning, Copying and Faxing PrintingClick File Print Paper type Quality/Speedsetting settings Copy settings Layout setting Duplexing setting Scanning Copying Click Preview NowClick Copy Now Faxing From the Creative Tasks section, click Fax using PC modemSelect General Configuration Sending a fax Creating fun projects Maintenance Replacing print cartridgesRemoving the used cartridges Installing the cartridges Specifying cartridge settings in the printer software Aligning the print cartridges Cleaning the print cartridge nozzles Wiping the print cartridge nozzles and contacts Nozzles Preserving the print cartridges Ordering supplies Recycling Lexmark products Troubleshooting Troubleshooting checklist Problem Go to When I insert the AIO software CD, nothing happens Setup troubleshootingPower light does not come on Alignment page or test page does not printPage AIO prints slowly Printing troubleshootingBlank page prints Print is too dark or smudged Vertical lines are jagged or edges are not smooth White lines appear in graphics or solid black areasAIO has a paper jam Scanning was not successful Scanning, copying, and faxing troubleshootingClick Display Advanced Scan Settings My program is not on the Send scanned image to list Edge of the copy does not print Copy button on the control panel does not work Error messages Photo card is not recognized by the card readerFax function does not work Removing and reinstalling the software Checking your port settingLexmark 3100 Series Uninstall Lexmark 3100 Series Setting the AIO as the default printer Set as Default is selected Other help sources Emissions notices Meter average sound pressure, dBA Index Page Printing Status window changing appearance