•If you are using a parallel cable, make sure that
1 From the printer’s Control Program, click the Options tab. 2 Make sure Disable Printer to PC Communications is
not selected.
Printer prints slowly or doesn’t print
Your printer and your computer may not be able to communicate properly.
The following events also indicate
•A message displays on your computer screen indicating your printer cannot establish bidirectional communications with your computer.
•Error messages (such as Printer Offline) and job progress information do not display on your computer screen.
Before proceeding, verify that:
•The parallel or USB cable is securely attached to both the printer and the computer.
•Your printer port is set to an LPTn port if you are using a parallel cable or to a USB port if you are using a USB cable. For help, see page 13.
•The printer is plugged in and turned On.
If you have a switch box or other device (such as a scanner or fax) connected to the computer's parallel port, make sure it supports bidirectional communication. You may need to disconnect your printer from the switch box or other device and connect it directly to your computer.
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14 •• Chapter 3
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