Malfunction
u Clip the back end of the cover in and clip the sides into place.
6.6 Customer service
First check whether you can correct the fault yourself by refer- ence to the list (see Malfunction). If this is not the case, please contact the customer service whose address is given in the enclosed customer service list.
WARNING
Risk of injury if repair work is not carried out professionally!
u Have any repairs and action - not expressly specified - on the appliance and mains cable carried out by service personnel only. (see Maintenance)
u Read the appliance designation
Fig. 32 (1), service No. Fig. 32 (2) and serial No. Fig. 32 (3) off the type plate located inside the appliance on the left- hand side.
Fig. 32 u Notify the customer service, specifying the fault, appliance designation Fig. 32 (1), service No. Fig. 32 (2) and serial No.
Fig. 32 (3).
w This will help us to provide you with a faster and more accu- rate service.
u Keep the appliance closed until the customer service arrives.
w The food will stay cool longer.
u Pull out the mains plug (not by pulling the connecting cable) or switch off the fuse.
7 Malfunction
Your appliance is designed and manufactured for a long life span and reliable operation. If a malfunction nonetheless occurs during operation, check whether it is due to a handling error. In this case you will have to be charged for the costs incurred, even during the warranty period. You may be able to rectify the following faults yourself:
Appliance does not work. | |
→ | The appliance is not switched on. |
u | Switch on the appliance. |
→ | The power plug is not properly inserted in the wall socket. |
u | Check power plug. |
→ | The fuse of the wall socket is not in order. |
uCheck fuse.
The compressor runs for a long time.
→ The compressor switches to a low speed when little cold is needed. Although the running time is increased as a result, energy is saved.
u This is normal in
u The compressor runs for longer in order to rapidly cool the food. This is normal.
→ SuperCool is activated.
u The compressor runs for longer in order to rapidly cool the food. This is normal.
The inverter regularly flashes every 15 seconds*. → The inverter is equipped with a diagnostic LED. u The flashing is normal.
Excessive noise.
→
u The sound is normal.
A bubbling and gurgling noise.
→ This noise comes from the refrigerant flowing in the refriger- ation circuit.
u The sound is normal.
A quiet clicking noise.
→ The noise is produced whenever the refrigeration unit (motor) automatically switches on or off.
u The sound is normal.
A hum. It is briefly a little louder when the refrigeration unit (the motor) switches on.
→ The refrigeration increases automatically when the Super- Frost, function is activated, fresh food has just been placed in the appliance or the door has been left open for a while.
u The sound is normal.
→ The refrigeration increases automatically when the Super- Cool function is activated, fresh food has just been placed in the appliance or the door has been left open for a while.
u The sound is normal.
→ The ambient temperature is too high. u Solution: (see 1.2)
A low hum.
→ The sound is produced by air flow noise of the fan. u The sound is normal.
Vibratory noise.
→ The appliance is not standing firmly on the floor. As a result, adjoining units or objects are set into vibration by the running refrigeration unit.*
u Move bottles and containers apart.
Flow sound at the soft stop mechanism.*
→ The noise is produced when the door is opened and closed.
u The sound is normal.
The temperature display indicates: F0 to F5. → There is a fault.
uContact the customer service (see Maintenance).
The temperature display indicates: nA
→ The freezer temperature rose too high over the last hours or days due to a power failure or power interruption. When the power interruption is over, the appliance will continue to operate in the last temperature setting.
u Press alarm button Fig. 2 (1)
w The warmest temperature reached during the power failure will appear in the temperature display for about 60 s. After that, the actual temperature in the freezer will
u To prematurely cancel the display of the warmest tempera- ture: press alarm button Fig. 2 (1).
u Check the quality of the food. Do not consume spoiled food. Do not
The IceMaker cannot be switched on. *
→ The appliance and therefore the IceMaker are not connected.
u Connect the appliance. (see Putting into operation).
The IceMaker does not make any ice cubes.* | |
→ | The IceMaker is not switched on. |
u | Switch on the IceMaker. |
→ | The drawer of the IceMaker is not properly closed. |
u | Close the drawer properly. |
→ | The water connection is not open. |
uOpen the water connection.
The temperature is not cold enough.
→ The door of the appliance is not properly closed. u Close the door of the appliance.
16
