6.4 TROUBLESHOOTING THE LIFEPULSE SYSTEM SENSORS
If the heart rate reading is erratic or missing, do the following:
• Dry the hands if necessary to prevent slipping.
• Apply hands to all four sensors (on cross-trainers and treadmills) located at the front and back of the hand grips.
• Grasp the sensors firmly.
• Apply constant pressure around the sensors.
6.5 HOW TO OBTAIN PRODUCT SERVICE
1. Verify the symptom and review the operating instructions. The problem may be unfamiliarity with the product and its
features and workouts.
2. Locate the serial number plate, which is at the back end of the unit. Document the serial number, which consists of
three letters followed by six numerals.
3. Contact Life Fitness Customer Support Services via the Web at: www.lifefitness.com, or call the nearest Life Fitness
Customer Support Services group (see page 1 of this manual).
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