Troubleshooting

PROBLEM: Keyboard Errors

SOLUTION: Check cable connections on each CPU and the switch.

PROBLEM: No Video

SOLUTION: Check cable connections on each CPU and the switch. Verify that keyboard and video connect from each CPU to matching ports. After reconnecting, CPU may need to be re-booted in order to sense the monitor connection.

PROBLEM: No Mouse Movement

SOLUTION: Check cable connections of mouse. Verify that mouse driver was loaded.


SERIAL NO.:			_____
DATE:			____________
INSPECTED BY:			_____

Page 26

Image 26

Lightwave Communications USB-Wizard manual Troubleshooting, Problem No Video

Contents

USB Wizard Warranty Information Table of Contents Table of Figures Introduction Materials Definitions CPU Features and Functions Rear View of USB Wizard Front View of USB Wizard P e a M a l e InstallationRear View of USB Wizard B T y p e a M D C Rear View of USB-Wizard Power-Up Sequence Limitations Cascading ConfigurationCascaded Installation X T -S R x x ReE XuTn- SiRt Front Panel Configuration Switches Master-to-Slave Device Cable Connections Modes of Operation Using the USB Wizard KVM SwitchBasic Command Mode Front Panel Control Security Option Enabling the Security FeatureOSD Control Additional Modes Available with Security User Login ModeAdministration Mode Shift Administrator PasswordUser Name List Enter OSD Command Mode User Access FunctionsSystem Access List OSD Command Mode Contd FunctionKeystroke Exit OSD Command Mode Edit Mode Scan ModeNormal Mode Esc Enter Search ModeMaintenance Mode Activate security features Help ModeMaintenance Mode Contd Function Keystroke Move OSD menu to the left Translation Capabilities Keyboard FeaturesKeyboard-To-Computer Translation Translation Tables N U S B K e y b o a r d HOW to Disable Operating Modes For models in a plastic case Configuring The Jumper Block Get access to jumper block Troubleshooting Problem No Video