47
Appendix A: Troubleshooting
Frequently Asked Questions
ADSL2 Gateway with 4-Port Switch
• If the Gateway is configured correctly, check your Internet connection (DSL/cable modem, etc.) to see if it
is working correctly. You can remove the Gateway to verify a direct connection.
• Manually configure the TCP/IP settings with a DNS address provided by your ISP.
• Make sure that your browser is set to connect directly and that any dial-up is disabled. For Internet
Explorer, click Tools, Internet Options, and then the Connection tab. Make sure that Internet Explorer is
set to Never dial a connection. For Netscape Navigator, click Edit, Preferences, Advanced, and Proxy.
Make sure that Netscape Navigator is set to Direct connection to the Internet.
Frequently Asked Questions
What is the maximum number of IP addresses that the Gateway will support?
The Gateway will support up to 253 IP addresses.
Is IPSec Passthrough supported by the Gateway?
Yes, it is a built-in feature that is enabled by default.
Where is the Gateway installed on the network?
In a typical environment, the Gateway is installed between the ADSL wall jack and the LAN.
Does the Gateway support IPX or AppleTalk?
No. TCP/IP is the only protocol standard for the Internet and has become the global standard for communications.
IPX, a NetWare communications protocol used only to route messages from one node to another, and AppleTalk,
a communications protocol used on Apple and Macintosh networks, can be used for LAN to LAN connections, but
those protocols cannot connect from the Internet to a LAN.
Does the LAN connection of the Gateway support 100Mbps Ethernet?
The Gateway supports 100Mbps over the auto-sensing Fast Ethernet 10/100 switch on the LAN side of the
Gateway.
What is Network Address Translation and what is it used for?
Network Address Translation (NAT) translates multiple IP addresses on the private LAN to one public address that
is sent out to the Internet. This adds a level of security since the address of a computer connected to the private
LAN is never transmitted on the Internet. Furthermore, NAT allows the Gateway to be used with low cost Internet
accounts when only one TCP/IP address is provided by the ISP. The user may have many private addresses
behind this single address provided by the ISP.
Does the Gateway support any operating system other than Windows 98SE, Windows Millennium,
Windows 2000, or Windows XP?
Yes, but Linksys does not, at this time, provide technical support for setup, configuration or troubleshooting of
any non-Windows operating systems.