Appendix a Troubleshooting | Linksys PAP2-VU instruction

Phone Adapter with 2 Ports for Voice-over-IP

7.Reboot one of your networked computers, and check to see if you have an active Internet connection.

8.Pick up the telephone. You should now have a dial tone.

•Set up port forwarding on your router. You must specify that four port ranges be forwarded to the IP address of the Phone Adapter. These four port ranges are as follows: 5060-5061 (UDP), 53-53 (UDP), 69-69 (UDP), and 10000-20000 (UDP).

Before you set up port forwarding on your router, change two of the Phone Adapter’s settings using its Interactive Voice Response Menu. First, disable its DHCP feature, and then assign a static IP address to the Phone Adapter. Refer to “Chapter 4: Using the Phone Adapter’s Interactive Voice Response Menu” for instructions.

If you have a non-Linksys router, refer to its documentation for instructions. If you have a Linksys router, then follow these instructions:

1.On one of your networked computers, open your web browser.

2.Access the Router’s Web-based Utility by going to http://192.168.1.1 or the IP address of the Router.

3.A login screen will appear. Leave the User Name field blank. Enter the Router’s password (the default is admin) in the Password field. Then click the OK button.

4.Click the Applications & Gaming tab, and then click the Port Range Forwarding tab.

5.For each port range you must specify, enter a different name in the Application field. Then enter the number or range of external port(s) used by the Phone Adapter.

6.Select the protocol you will be using, UDP.

7.Enter the IP address of the Phone Adapter. For example, if the Phone Adapter’s IP address is 192.168.1.100, you would enter 100 in the field provided.

16	Appendix A: Troubleshooting
	Common Problems and Solutions

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Linksys PAP2-VU manual Appendix a Troubleshooting

Contents

Division of Cisco Systems, Inc Phone AdapterPage Copyright and Trademarks How to Use this Guide Table of Contents Front Panel Back Panel Introduction WelcomeWhat’s in this Guide? What’s in this Guide? Back Panel Ports Getting to Know the Phone Adapter Front Panel Phone Adapter’s LEDs are located on the front panelPhone is being used or an incoming call has been detected Instructions for Connecting the Phone Adapter Connecting the Phone AdapterOverview Internet Connect the Telephone Cable Stand Option Placement OptionsRemove the plate from the Phone Adapter’s bottom panel Phone Adapter’s Interactive Voice Response Menu Measurement between Wall-Mount Slots Wall-Mount Option Using the Phone Adapter’s Interactive Voice Response Menu Accessing the Interactive Voice Response MenuUsing the Interactive Voice Response Menu Interactive Voice Response Menu Use this command to enter Response MenuNot press any other keys until you Key or hang up to exit 101 Enter 1 to enable Has been enabled or disabled. IfEnter 0 to disable Check Dhcp 100 Static IP address When entering a Decimal point Address usingSubnet Mask Mask using Network mask When entering a Decimal point Static gateway IP address When entering a Decimal point Address Address usingPhone Adapter Manual Reboot 732668 131 Enter the IP Configuring the Settings for Your Internet Phone Service Common Problems and Solutions Appendix a Troubleshooting Appendix a Troubleshooting Internet phone 5060 to Application Start and End Protocol IP Address EnableIP address Phone Adapter Internet phone 53 to IP address Phone Adapter Internet phone 69 to Phone Adapter with 2 Ports for Voice-over-IP Application Start and End Protocol IP Address Enable Phone Adapter with 2 Ports for Voice-over-IP Phone Adapter with 2 Ports for Voice-over-IP Application Start and End Protocol IP Address Enable Pick up the phone and dial as you normally would Frequently Asked Questions Can I make calls while I’m browsing the Internet? Appendix B Windows Help Shared ResourcesNetwork Neighborhood/My Network Places Appendix B Windows Help Appendix C Glossary Appendix C Glossary Phone Adapter with 2 Ports for Voice-over-IP Phone Adapter with 2 Ports for Voice-over-IP Phone Adapter with 2 Ports for Voice-over-IP Phone Adapter with 2 Ports for Voice-over-IP Appendix D Specifications Dimensions Storage HumidityMm x 101 mm x 15 mm Limited Warranty Appendix E Warranty Information Appendix E Warranty Information FCC Statement Appendix F Regulatory Information Appendix F Regulatory Information Appendix G Contact Information Appendix G Contact Information