210 Troubleshooting
Troubleshooting the System Board CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.
1
Remove the sled from the enclosure. See "Removing a Sled" on page 133.
2
Open the sled. See "Sled Covers" on page138.
3
Locate the NVRAM clear jumper on the system board.
4
Clear the NVRAM.
5
Close the sled. See "Sled Covers" on page138.
6
If there is still a problem with the compute sled, remove and reinstall the
sled. See "Installing a Sled" on page 134.
If the problem persists, see "Getting Help" on page229.
Troubleshooting the System Battery NOTE: If the system is turned off for long periods of time (for weeks or months), the
NVRAM may lose its system configuration information. This situation is caused by a
defective battery.
1
Re-enter the time and date through the System Setup program. See
"System Setup Options at Boot" on page 46.
2
Turn off the sled and remove it from the enclosure for at least one hour.
3
Reconnect the sled to the server enclosure and turn on the sled.
4
Enter the System Setup program.
If the date and time are not correct in the System Setup program, replace
the battery. See "Removing the System Battery" on page187.