206, Troubleshooting Expansion Cards 207, 208, 209 | Dell C8220

Troubleshooting the Power Sled	203
Troubleshooting System Memory	203
Troubleshooting a Hard-Drive	205
Troubleshooting a Storage Controller	206
Troubleshooting Expansion Cards	207
Troubleshooting Processors	208
Identifying System Board Model Number	209
Troubleshooting the System Board	210
Troubleshooting the System Battery	210
IRQ Assignment Conflicts	211

5 Jumpers and Connectors	213
System Board Types	213
System Board Jumper Settings	214
System Board V1.0 Jumper Settings	214
System Board V1.1 Jumper Settings	215
System Board V1.2 Jumper Settings	217
System Board Connectors	219
System Board V1.0 Connectors	219
System Board V1.1 Connectors	220
System Board V1.2 Connectors	222
Interposer Extender Connectors	224
Interpose Extender Types	224
MicroSD Card Reader Connectors	226

Contents

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Dell C8220 owner manual 206, Troubleshooting Expansion Cards 207, 208, 209, 211, 213, System Board Jumper Settings 214, 219

Contents

Dell PowerEdge C8220 2013 09 P/N Xxxxx Rev. A02 Contents Other Information You May Need System Setup Options at Boot 118 Command Line Interfaces for System Setup127 129 139 138140 141 164 159166 173 Troubleshooting a Wet Enclosure 201 Node Power Distribution Board 184182 187 System Board Jumper Settings 214 Troubleshooting Expansion Cards 207Interposer Extender Connectors 224 MicroSD Card Reader Connectors 226 Node Power Distribution Board Connectors Keystroke Description Accessing System Features During Startup Icon Description Connector Front-Panel Features and Indicators Server enclosure Indicator, Button, or Icon Description Connector Indicator Status Indicator Code NIC Indicator Codes NIC Indicators BMC management port Power and System Board Indicator Codes Color Status Power and System Board Indicator Codes BMC Heartbeat Indicator BMC Heartbeat Indicator Codes Service Tag Location for C8220 Single-Wide Compute Sled Service Tag Error Error Message Post Error CodesError Cause Corrective Actions Code Collecting System Event Log for Investigation ISA IO No keyboard MP service self Error Error Message Port Error Error Message Bios Processor Error Processor Error Byte Field Value DescriptionSystem Event Log Memory ECC Byte Field Value Description Memory Ecc Memory ECC Byte Field Value Description PCIe Error Byte Field Value Description PCIe Error IOH Core Error Byte Field Value Description IOH Core Error SB Error Byte Field Value Description SB Error Post Start Event Byte Field Value Description Post Start Event Post End Event Byte Field Value Description Post End Event Post Error Code Event Byte Field Value Description Post Error Code Event 10. Bios Recovery Event Byte Field Value Description Bios Recovery Event ME Fail Event 11. Bios Recovery Event Byte Field Value DescriptionSEL Generator ID 12. SEL Generator ID 13. Sensor Summary Sensor Name Sensor Type OffsetNumber CPU ERR2 14. Sensor Summary Sensor Name Sensor Type MEZZ1 Temp 15. Sensor Summary Sensor Name Sensor Type About Your System 17. Sensor Summary Sensor Name Sensor Type Other Information You May Need About Your System System Setup Menu Using the System Setup Program System Setup Options at Boot Using the System Setup Program Navigation KeysKeys Function Enabling and Configuring Console Redirection General HelpConsole Redirection Enabling and Configuring Console Redirection Via COM2 SOL Enabling and Configuring Console Redirection Via COM1 Enabling and Configuring Console Redirection Via BMC SOL Using the System Setup Program Serial Port Connection List Main Screen Main Menu Option Description System Settings Option Description Advanced Menu Power Management Power Management State 0 default OptionDescription Chassis Power Management Chassis PSU Configuration Power Capping Emergency Throttling Chassis Level default Throttling default CPU Configuration All Cores default CPU Configuration Processor Prefetch Configuration Memory Configuration Memory Configuration Optimizer Mode default Sata Configuration Sata Configuration Option Description PCI Configuration PCI Configuration Bit decode option Embedded Network Devices Enabled with PXE ISCSI Remote Boot Active State Power Management Configuration PCI Slot Configuration USB Configuration USB Configuration Security Menu Security Settings Option Description Server Menu Server Settings Immediate default Shared-NIC default Set BMC LAN Configuration IPv6 Mode Remote Access Configuration 115200 8,n,1 as default View System Log View System Log Boot Settings Boot Menu Option Description Exit Options Exit Menu Option Description D4 Token Table Setup Option Description Command Line Interfaces for System Setup Options D4 Token Table Setup Option Description D4 Token Table Setup Option Description D4 Token Table Setup Option Description PORT1 PORT2 Port 100 101 102 103 Bios Post Apml 104 105 106 AHCI-MS 107 108 109 110 111 112 113 114 115 116 Token Setup Option Description 117D4 Token Table Ipmi Command List Ipmi Device Global Commands NetFn 0x06H Code118 Command NetFn Code BMC Device and Messaging Commands NetFn 0x06H Code Ipmi119 120 BMC Device and Messaging Commands NetFn 0x 06H Code 121 Event Commands NetFn 0x04H Code PEF/PET Alerting Commands NetFn 0x04H Code122 11. FRU Inventory Device Commands NetFn 0x0AH Code 10. Sensory Device Commands NetFn 0x04H Code12. SDR Repository Commands NetFn 0x0AH Code 123 124 125 14. LAN Device Commands NetFn 0x0CH Code 17. Firmware Update Commands NetFn 0x08H Code 16. Command Forwarding Commands NetFn 0x0CH CodeCommand NetFn 126 Power Management Settings 48DC Setup Setting Option Token127 Sata 128 129 Safety Instructions About the Illustrations Recommended Tools130 131 Inside the System 132 Sled Configuration Sled See Installing a Single-Wide Sled Blank onRemoving a Sled 133 Sled Blank Installing a SledRemoving a Single-Wide Sled Blank 134 135 Installing a Single-Wide Sled Blank Installing a Double-Wide Sled Blank Removing a Double-Wide Sled Blank136 MicroSD Card Removing a MicroSD Card137 Sled Covers Installing a MicroSD CardRemoving the Front Cover 138 139 Installing the Front Cover 140 Removing the Back Cover Cooling Shroud Installing the Back CoverRemoving the Cooling Shroud 141 142 Installing the Cooling Shroud Heat Sink Removing a Heat Sink143 144 Installing a Heat Sink Heat Sink Blank Removing a Heat Sink Blank145 146 Installing a Heat Sink Blank Processors Removing a Processor147 148 Installing a Processor 149 Memory Module Installation Guidelines System Memory150 151 Supported Dimm Configuration Memory Module Configuration-Dual Processors Memory Module Configuration-Single Processor152 Processor 153 Removing Memory Modules 154 Installing Memory Modules Expansion Card Removing the Expansion Card155 156 Installing the Expansion Card 157 Removing the RAID Controller Card 158 Installing the RAID Controller Card RAID Battery Removing the RAID Battery159 160 20. Removing and Installing the RAID Battery Assembly 161 Installing the RAID Battery 162 Removing the RAID Battery Holder 163 23. Removing and Installing the Mounting Board Expansion Card Riser Installing the RAID Battery HolderRemoving the Expansion Card Riser 164 165 Installing the Expansion Card Riser Mezzanine Cards Removing the Infiniband Mezzanine Card166 167 168 26. Removing and Installing the Mezzanine Card Bridge Board 169 Installing the Infiniband Mezzanine Card 170 Removing the 10 GbE Mezzanine Card 171 29. Removing and Installing the Mezzanine Card Bridge Board 172 Installing the 10 GbE Mezzanine Card MicroSD Card Reader Removing the MicroSD Card Reader173 174 31. Removing and Installing the MicroSD Card 175 Installing the MicroSD Card Reader 176 Removing the MicroSD Card Reader Support Bracket 177 Installing the MicroSD Card Reader Support Bracket Internal Hard-Drives Removing a Hard-Drive Carrier178 Installing a Hard-Drive Carrier Removing a Hard-Drive From the Hard-Drive Carrier179 180 Installing a Hard-Drive Into a Hard-Drive Carrier 181 Removing the Hard-Drive Tray Interposer Extender Installing the Hard-Drive TrayRemoving the Interposer Extender 182 183 37. Removing and Installing the Interposer Extender Installing the Interposer Extender Node Power Distribution BoardRemoving the Node Power Distribution Board 184 185 186 Installing the Node Power Distribution Board System Battery Removing the System Battery187 188 Installing the System Battery Removing the System Board System Board189 System Board System Board Model Number 190 41. Removing and Installing the Sata Cables 40. Removing and Installing the Power Cable 192 42. Removing and Installing the System Board Control Cable 193 Installing the System Board 194 195 196 197 Safety First-For You and Your System Installation Problems Troubleshooting External Connections Troubleshooting System Startup FailureTroubleshooting the Video Subsystem Troubleshooting a USB Device 199 Troubleshooting a Serial I/O Device 200 Troubleshooting a NIC 201 Troubleshooting a Wet Enclosure 202 Troubleshooting a Damaged Enclosure Troubleshooting the Power Sled Troubleshooting System Memory203 204 205 Troubleshooting a Hard-Drive 206 Troubleshooting a Storage Controller 207 Troubleshooting Expansion Cards 208 Troubleshooting Processors 209 Identifying System Board Model Number Troubleshooting the System Board Troubleshooting the System Battery210 211 IRQ Assignment Conflicts 212 213 System Board Types System Board Jumper Settings System Board V1.0 Jumper Settings214 System Board V1.1 Jumper Settings 215Jumper 216 System Board Jumper Settings Description System Board V1.2 Jumper Settings Jumper Setting Description217 218 System Board Jumper Settings Item Jumper Description System Board Connectors System Board V1.0 Connectors219 220 System Board V1.1 Connectors 221 222 Sgpio connector Mini-SAS connector 223 Interposer Extender V1.0 Connectors Interposer Extender ConnectorsInterpose Extender Types 224 225 Interposer Extender V1.1 Connectors 226 MicroSD Card Reader Connectors 227 Node Power Distribution Board Connectors 228 229 Contacting Dell 230 231 Index 232 233 234