6Ensure that all components are properly installed and free of damage.
7If the system fails to start, see "Getting Help" on page 229.
Troubleshooting the Power Sled
CAUTION: Remove and replace one PSU module at a time. Leave a failed PSU module installed in the power sled until you are ready to replace it. Operating the system with a power sled removed for extended periods of time can cause the system to overheat.
NOTE: The 1400 W power supply module in the power sled require a
1Locate the power sled to be removed or the power sled that contains the failed PSU module. The PSU module’s status indicator will either light up green or amber. If the PSU module is faulty the status indicator lights up amber.
2Replace the faulty PSU module in the power sled. See the PowerEdge C8000 Systems Hardware Owner’s Manual for more information.
NOTE: After installing a power sled with a new PSU module, allow several seconds for the system to recognize the power supply and to determine if it is working properly. The status indicator turns green to signify that the module is functioning properly.
If none of the PSU modules show a fault LED and the sleds do not power on, log into the BMC web interface and check for status messages. See Using the Baseboard Management Controller Guide for more information.
If all troubleshooting fails, see "Getting Help" on page 229.
Troubleshooting System Memory
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
NOTE: Invalid memory configurations can cause your system to halt at startup without video output. See "System Memory" on page 150 and verify that your memory configuration complies with all applicable guidelines.
Troubleshooting
