Dell C8220 - page 212

212 Troubleshooting

Contents

Main Notes, Cautions, and Warnings Contents 1 About Your System . . . . . . . . . . . . . . . . . 11 2 Using the System Setup Program . . . . . 45 3 Installing System Components . . . . . . . 129 Page Page 4 Troubleshooting. . . . . . . . . . . . . . . . . . . 197 5 Jumpers and Connectors . . . . . . . . . . . 213 Page About Your System Accessing System Features During Startup Front-Panel Features and Indicators NOTE: NOTES: NIC Indicator Codes Page 16 Power and System Board Indicator Codes Page Page POST Error Codes Collecting System Event Log for Investigation Page Page Page Page Page Page Page System Event Log Processor Error Message: Processor Sensor, IERR error, Processor 1 28 Memory Ecc Message: Memory Sensor, Correctable ECC error, SBE warning threshold, CPU1 DIMM_A1 Page 30 PCIe Error Message: Critical Interrupt Sensor, PCI PERR, Device#, Function#, Bus# IOH Core Error Message: Critical Interrupt Sensor, Fatal Error, xxxx bit, QPI[0] Error 32 SB Error Message: Critical Interrupt Sensor, Correctable, MCU Parity Error POST Start Event Message: System Event, POST starts with BIOS xx.xx.xx POST End Event POST Error Code Event Message: System Firmware Progress, POST error code: UBLBh. BIOS Recovery Event ME Fail Event SEL Generator ID BMC Page Page Page Page Other Information You May Need Page Using the System Setup Program System Setup Menu System Setup Options at Boot Using the System Setup Program Navigation Keys General Help Console Redirection Enabling and Configuring Console Redirection Page Page Page Serial Port Connection List Main Menu Main Screen System Settings NOTE: Page Advanced Menu Power Management Power Management NOTE: 58 Chassis Power Management NOTE: Chassis PSU Configuration Page Emergency Throttling CPU Configuration CPU Configuration 64 NOTE: Prefetch Configuration Memory Configuration NOTE: Page SATA Configuration Page PCI Configuration PCI Configuration 72 NOTE: Page Embedded Network Devices Page Active State Power Management Configuration Active State Power Management Configuration Page USB Configuration USB Configuration Security Menu Page Server Menu Page Set BMC LAN Configuration Page Remote Access Configuration Page View System Log Boot Menu Page Exit Menu Exit Options Page Command Line Interfaces for System Setup Options Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page IPMI Command List Page Page Page Page Page Page Page Page Power Management Settings Page Installing System Components Safety Instructions About the Illustrations Recommended Tools Inside the System Sled Configuration Sled Removing a Sled Installing a Sled Sled Blank Removing a Single-Wide Sled Blank Installing a Single-Wide Sled Blank Page MicroSD Card Removing a MicroSD Card Installing a MicroSD Card Sled Covers Removing the Front Cover Installing the Front Cover Removing the Back Cover Installing the Back Cover Cooling Shroud Removing the Cooling Shroud Installing the Cooling Shroud Heat Sink Removing a Heat Sink Installing a Heat Sink Heat Sink Blank Removing a Heat Sink Blank Installing a Heat Sink Blank Processors Removing a Processor 148 Installing a Processor Page System Memory Memory Module Installation Guidelines Supported DIMM Configuration 152 Removing Memory Modules Installing Memory Modules Expansion Card Removing the Expansion Card Installing the Expansion Card Removing the RAID Controller Card Installing the RAID Controller Card RAID Battery Removing the RAID Battery Page Installing the RAID Battery Removing the RAID Battery Holder Page Installing the RAID Battery Holder Expansion Card Riser Removing the Expansion Card Riser Installing the Expansion Card Riser Mezzanine Cards Removing the Infiniband Mezzanine Card Page Page Installing the Infiniband Mezzanine Card Removing the 10 GbE Mezzanine Card Page Installing the 10 GbE Mezzanine Card MicroSD Card Reader Removing the MicroSD Card Reader Page Installing the MicroSD Card Reader Removing the MicroSD Card Reader Support Bracket Installing the MicroSD Card Reader Support Bracket Internal Hard-Drives Removing a Hard-Drive Carrier Installing a Hard-Drive Carrier Removing a Hard-Drive From the Hard-Drive Carrier Installing a Hard-Drive Into a Hard-Drive Carrier Removing the Hard-Drive Tray Installing the Hard-Drive Tray Interposer Extender Removing the Interposer Extender Page Installing the Interposer Extender Node Power Distribution Board Removing the Node Power Distribution Board Page Installing the Node Power Distribution Board System Battery Removing the System Battery Installing the System Battery System Board Removing the System Board Page Page Page Installing the System Board Page Page Page Troubleshooting Safety FirstFor You and Your System Installation Problems Troubleshooting System Startup Failure Troubleshooting External Connections Troubleshooting the Video Subsystem Troubleshooting a USB Device Troubleshooting a Serial I/O Device Troubleshooting a NIC Troubleshooting a Wet Enclosure Troubleshooting a Damaged Enclosure Troubleshooting the Power Sled Troubleshooting System Memory Page Troubleshooting a Hard-Drive Troubleshooting a Storage Controller Troubleshooting Expansion Cards Troubleshooting Processors Identifying System Board Model Number Troubleshooting the System Board Troubleshooting the System Battery IRQ Assignment Conflicts Page Jumpers and Connectors System Board Types 214 System Board Jumper Settings System Board V1.0 Jumper Settings System Board V1.1 Jumper Settings Page System Board V1.2 Jumper Settings Page System Board Connectors This section describes the connectors available on system board v1.0, v1.1 and v1.2. System Board V1.0 Connectors System Board V1.1 Connectors Page System Board V1.2 Connectors Page Interposer Extender Connectors Interpose Extender Types Interposer Extender V1.0 Connectors Interposer Extender V1.1 Connectors Page Node Power Distribution Board Connectors Page Getting Help Contacting Dell Page Index A B C D I M N P R S T