Chapter 6: Troubleshooting

6-1

General Troubleshooting

 

Problem

 

Possible cause

Solution

 

 

The controller panel is not

Plug in the controller panel.

 

 

plugged in.

 

 

 

 

 

The external disconnect

Close the switch (on).

The controller panel doesn’t light

(recommended) in the dedicated

up at all.

 

circuit is open (off).

 

 

 

Fuse/circuit breaker in the power

Replace/reset.

 

 

drop is blown/tripped.

 

 

 

 

 

Broken controller power switch.

Replace.

 

 

 

Reset the overload and check

 

 

The motor overload has tripped.

the motor for the proper amp

A pump package doesn’t run,

 

draw on tag.

even though it is on line and its

Main fuse in power drop or

 

indicator is lit.

 

optional fused disconnect has

Replace the fuse.

 

 

blown.

 

 

 

Motor contact is faulty.

Repair or replace as required.

 

 

The bin below it is full if its

Normal operation. When the

 

 

level drops, material conveys to

 

 

amber indicator light is off.

 

 

the hopper.

 

 

 

 

 

The hopper is off line.

Using the controller, place the

 

 

hopper on line.

A vacuum hopper is being

 

The convey time for the hopper

Using the controller, enter a

bypassed in the loading cycle.

is set to zero.

reasonable convey time.

 

 

The field-installed station bypass

Normal operation. Set the switch

 

 

switch is simulating a Bin Full

so the hopper is back in the

 

 

condition.

loading sequence.

 

 

The field-installed station bypass

Repair, replace, or rewire.

 

 

switch is bad or mis-wired.

 

 

 

 

 

Conveying times are too long

Time the hopper(s) during

 

 

loading, and set conveying times

 

 

(Time Fill mode only).

 

 

to a few seconds less.

 

 

 

Vacuum hoppers are over-filling.

Maximum conveying times are

Check proximity sensors for

proper operation and proper

 

 

too long and the PCB does not

wiring to the PCB. Repair as

 

 

recognize the Hopper Full

needed. Reset the conveying

 

 

proximity switch(es).

times to a reasonable value, and

 

 

 

adjust as needed.

2–Pump 12-Station Controllers

Chapter 6: Troubleshooting

46

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Sterling 882.00249.00 manual General Troubleshooting