Lucent Technologies Essential Features of Lucent Merlin and Lucent Merlin Legend Caller ID Box

Often-Used Features

- Camp-On -

Use Camp-On to direct a call to a busy or unavailable inside telephone and have the call wait at the extension for a longer period of time than Release allows.

If the telephone is busy, the person to whom you directed the call hears a tone, signaling that another call is waiting. If the call remains unanswered, it returns to you or another operator for further handling.

To camp on a busy extension, do one of the following:

•Select Camp On from the Home screen.

•Press the Feature button and select Camp On.

Selecting the Camp-On feature completes directing a call. You can only do this when manually directing a call or with manual completion. (If you have automatic completion and use the DSS, the call does not camp on.)

Note: Do not use Camp-On if your system is equipped with a voice mail system.

- Inspect -

The Inspct button displays information about calls on Call buttons or features on fixed-feature buttons. To use it, press the Inspct button and then press a Call or fixed-feature button. When you finish, press the Home button to leave Inspect mode. With Inspect, you can:

•Press a Call button to view information about an incoming call, held call, or conference call.

•Press the Pool Status button to view the status of lines in all pools.

•On a DSS, press a Page button to view the first number in the range that is activated by the Page button.

•On a DSS, press a DSS button to view extension information.

•Press the Alarm button to view the status of system alarms.

- Follow Me -

You can use the Follow Me feature when a co-worker is meeting with you or working at your desk, or to answer incoming calls to your co-worker's extension while he or she is away.

If Follow Me is activated and Delayed Call Forwarding is programmed for a forwarding extension, calls ring at the forwarding extension for the programmed number of rings (0–9) before being forwarded to your extension.

To use Follow Me to answer calls that arrive at a co-worker’s extension:

1.Press the Feature button.

2.Select Follow Me.

3.Dial the co-worker’s extension or press the DSS button.

To cancel:

1.Press the Feature button.

2.Select CanclFollow.

3.Dial the co-worker’s extension, press the DSS button, or use the Extension Directory.

To cancel all extensions at once:

1.Press the Feature button.

2.Select CanclFollow.

3.Dial ✻.

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