Understanding Your QCC

Call & Fixed-Feature Button Lights

Each Call or fixed-feature button has a red light and a green light next to it. These lights provide the following important information:

Light

Button/Meaning

 

 

Steady red

Call. Lift the handset or press the Speaker button to automatically

 

 

 

 

 

connect to the call.

 

 

 

Alarm. Something is wrong with the system. Contact system manager.

 

 

 

Handset/Headset Mute. Headset and handset microphones are off.

 

 

Steady green

Fixed-Feature Button (see pp. 3–4). Feature on button is active.

 

 

Steady red and green

Call. You are on a call at this button.

 

 

 

 

Steady red and

Call. A call is coming in on this button.

 

 

 

 

Flashing green

 

 

 

Flashing green

Night Service. Enter the password to turn Night Service (see p. 22)

 

 

 

on/off.

 

 

Fast-flashing green

Call, Source, Destination. A call is on hold at this button.

Tones

Tone

Meaning

 

 

 

 

 

 

 

 

Dial tone (steady)

You can make a call.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Busy (slow repeating tone)

The phone you are calling is busy.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Fast busy (fast repeating tone)

No lines are available.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Error (alternating high-low tones)

You dialed a number or used a feature incorrectly.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Confirmation (double break in

You used a feature correctly.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

dial tone followed by steady tone)

 

Rings

The table below helps you identify the different types of ringing.

Ring

Meaning

 

 

1 long ring

Inside call

 

 

 

 

1 long ring and 1 short ring

Outside call

 

 

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Lucent Technologies merlin legend communications system Call & Fixed-Feature Button Lights, Tones, Rings, Tone Meaning