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Troubleshooting
nnUSB memory devices cannot be played back
Symptom
Cause
Page
“No Device”, “Check FS” or “Check Device” is | • This unit may not recognize the USB memory device due to poor connection, etc. Make sure that the connection is made | 10 | ||
displayed. | properly by taking actions such as disconnecting and reconnecting the USB memory device. |
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| • USB memory devices of a mass storage class are supported. |
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| • This unit does not support a connection through a USB hub. Connect the USB memory device directly to the USB port. | – | ||
| • The USB memory device must be formatted to FAT16 or FAT32. |
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| • Not all USB memory devices are guaranteed to work. Some USB memory devices are not recognized. When using a type of | – | ||
| portable hard disc drive compatible with the USB connection that requires power from an AC adapter, use the AC adapter |
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| that came with the drive. |
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Files on the USB memory device are not | • Files of a type not supported by this unit are not displayed. |
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displayed or “Empty” is displayed. | • This unit can display a file structure with up to 8 levels and up to 700 folders and up to 65,535 files. Modify | the folder structure | – | |
| of the USB memory device. |
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| • When multiple partitions exist on the USB memory device, only files on the first partition are displayed. |
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Files on a USB memory device cannot be | • Files are created in a format that is not supported by this unit. Check the formats supported by this unit. |
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played. | • You are attempting to play a file that is copyright protected. Files that are copyright protected cannot | be | played on this unit. | – |
| • When “< Not Support” is displayed, use the o button on the remote control unit to select a different | file. |
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nnFile names on the iPod/USB memory device are not displayed properly
Symptom
Cause
Page
The file names are not displayed properly (“zzz”, etc.).
•Characters that cannot be displayed are used. This is not a malfunction. On this unit, characters that cannot be displayed are replaced with a “z”.
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nnPC or Mac files cannot be played back
Symptom
Cause
Page
The PC or Mac cannot recognize this unit. | • Check the OS of the PC or Mac connected to this unit. |
| • A specialized driver needs to be installed when using a Windows PC. |
“Unsupported” is displayed. | • “Unsupported” is displayed when audio signals that are not supported by this unit are input. Check the settings on your |
| computer or player software. |
| • If the computer you use is “Mac OS“, please check if the “USB High Speed Audio“ format is set below “192000.0 Hz“ using |
| the “Audio MIDI Setup“. |
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