Troubleshooting
Review this chart of troubleshooting tips first…you may not need to call for service at all.
GENERAL OPERATION
TEMPERATURE NOISE
PROBLEM | POSSIBLE CAUSES | WHAT TO DO | |
Won’t run | Power cord not plugged in. | Push plug into outlet. | |
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| No power to outlet. | Replace fuse, reset circuit breaker. | |
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| Fresh food control set to “OFF” position. | Set fresh food control (see page 5). | |
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| Refrigerator is in automatic defrost. | Wait 25 minutes for defrost cycle to end. | |
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| Room temperature less than 55° F. | Relocate unit to proper climate (see Installation on | |
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| page 3). | |
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Runs too long, | Today’s refrigerators start and stop more |
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too frequently | often to maintain even temperatures. |
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| Normal at startup for new or recently | Wait 24 hours for refrigerator to completely cool down | |
| installed units. | (see Temperature Controls on page 5). | |
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| Prolonged or frequent door openings. | This is normal. Minimize door openings. | |
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| Door not sealing. | Check to see if something is preventing door from closing. | |
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| Front base grille blocked. | Unblock to allow warm air to exit unit. | |
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Light not working | Bulb burned out. | Unplug refrigerator and change bulb (see page 12). | |
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| No power to unit. | Check to see if power cord is completely plugged in | |
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| properly. | |
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Visible glow in | Appearance of a red glow or reflection |
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freezer vents | is normal during the defrost cycle. |
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Warm air from | This is normal air flow for condenser |
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cabinet bottom | circulation. |
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Cabinet vibrates | Cabinet not level. Weak floor. | Level cabinet (see page 3). | |
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Odor in cabinet | Odor producing foods not covered. | Cover or wrap odorous foods tightly. Clean cabinet. | |
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Noise, sounds | Normal noise. | See Normal Operating Sounds (page 14). | |
and vibrations |
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Cabinet not level. | Level cabinet (see page 3). | ||
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Freezer, refrigerator | Control set too warm. | Adjust temperature control (see page 5). | |
too warm | Prolonged door openings. | Minimize door openings. | |
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| Room temperature less than 55° F. | Unit will not run often enough to maintain proper | |
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| temperatures. | |
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| Products with high sugar content may |
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| not harden completely when frozen. |
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Freezer, refrigerator | Control set too cold. | Adjust temperature control (see page 5). | |
too cold |
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