Uniden EXI 7926 manual Troubleshooting, Symptom Suggestion

Additional information

Troubleshooting

If your phone is not performing to your expectations, please try these simple steps before calling Uniden Customer Service at (800) 297-1023.

Symptom	Suggestion
The status light won't come on	• Make sure the AC adapter is plugged into the
when the handset is placed in	base unit and wall outlet.
the base unit.	• Make sure the handset is properly seated in
	the base unit.
	• Make sure the charging contacts on the hand-
	set and base unit are clean.
The audio sounds weak and/or	• Make sure that the base unit antenna is in a
scratchy.	vertical position.
	• Press chan on the handset to eliminate
	background noise.
	• Move the handset and/or base unit to a
	different location away from metal objects or
	appliances and try again.
Can't make or receive calls	• Check both ends of the base unit telephone
	line cord.
	• Make sure the AC adapter is plugged into the
	base unit and wall outlet.
	• Disconnect the AC adapter for a few minutes,
	then reconnect it.
	• Place the handset back on the charging cradle
	for a few seconds. The status LED will blink
	indicating that the security code has been
	reset.
The handset doesn't ring or	• The battery pack may be weak. Charge the
receive a page.	battery on the base unit for 12-15 hours.
	• The handset may be too far away from the
	base unit.
	• Place the base unit away from
	appliances or metal objects.
	• Place the handset back on the charging cradle
	for a few seconds.
	• The status LED will blink indicating that the
	security code has been reset.
The Caller ID message	• The handset was picked up before the second
disappears.	ring.
	• The call was placed through a switch board.
	• Call your local telephone company to verify
	your Caller ID service is current.

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