Additional information

Troubleshooting

If your phone is not performing to your expectations, please try these simple steps before calling Uniden Customer Service at (800) 297-1023.

Symptom

Suggestion

The status light won't come on

• Make sure the AC adapter is plugged into the

when the handset is placed in

base unit and wall outlet.

the base unit.

• Make sure the handset is properly seated in

 

the base unit.

 

• Make sure the charging contacts on the hand-

 

set and base unit are clean.

 

 

The audio sounds weak and/or

• Make sure that the base unit antenna is in a

scratchy.

vertical position.

 

• Press chan on the handset to eliminate

 

background noise.

 

• Move the handset and/or base unit to a

 

different location away from metal objects or

 

appliances and try again.

 

 

Can't make or receive calls

• Check both ends of the base unit telephone

 

line cord.

 

• Make sure the AC adapter is plugged into the

 

base unit and wall outlet.

 

• Disconnect the AC adapter for a few minutes,

 

then reconnect it.

 

• Place the handset back on the charging cradle

 

for a few seconds. The status LED will blink

 

indicating that the security code has been

 

reset.

 

 

The handset doesn't ring or

• The battery pack may be weak. Charge the

receive a page.

battery on the base unit for 12-15 hours.

 

• The handset may be too far away from the

 

base unit.

 

• Place the base unit away from

 

appliances or metal objects.

 

• Place the handset back on the charging cradle

 

for a few seconds.

 

• The status LED will blink indicating that the

 

security code has been reset.

 

 

The Caller ID message

• The handset was picked up before the second

disappears.

ring.

 

• The call was placed through a switch board.

 

• Call your local telephone company to verify

 

your Caller ID service is current.

 

 

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Uniden EXI 7926 manual Troubleshooting, Symptom Suggestion