158 Meridian Digital Telephone IP Adapter Installation and Administration Guide
Troubleshooting Standard 1.1
Incoming calls are not being
received from the host PBX.
(continued)
5The network administrator should check
the IP network (if it is being used) and
ensure that:
!it is not down
!traffic is being routed between the
Meridian Digital Telephone IP
Adapter unit and RLC on the host
PBX
6The network administrator should PING
the RLC from the Meridian Digital
Telephone IP Adapter unit to verify IP
network connectivity.
7If the problem persists, contact your
telecom administrator or Nortel
Networks distributor.
A call in progress was
suddenly disconnected. 1Does your telephone display “Offline
Mode?” If so, enter the online SPRE
code to go back online.
2Contact your telecom and data network
administrators. Perhaps network
problems caused the call to disconnect.
IF Symptom THEN What to do