Meridian Digital Telephone IP Adapter Installation and Administration Guide 165
October 2001 Troubleshooting
Unsuccessful PING options
If the PING was unsuccessful, answer these questions:
1Did you enter the IP address correctly?
2Are the subnet mask and default gateway configured properly at your site?
(Confirm this by checking the IP Configuration property sheets for the
involved units.)
3Are the subnet mask and default gateway configured properly at the site
that you are PINGing? (Confirm with the site’s network administrator.)
4Does the gateway respond to a PING?
If you are able to answer “Yes” to the questions above and the PING still does
not work, the problem lies somewhere in the network between the involved
sites.