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Appendix D – Warranty and DisclaimerLimited Warranty
The MS9500 scanners are manufactured by Metrologic at its Blackwood, New Jersey, USA
facility. The MS9500 scanners have a two (2) year limited warranty from the date of
manufacture. Metrologic warrants and represents that all MS9500 scanners are free of all
defects in material, workmanship and design, and have been produced and labeled in
compliance with all applicable US Federal, state and local laws, regulations and ordinances
pertaining to their production and labeling.
This warranty is limited to repair, replacement of Product or refund of Product price at the sole
discretion of Metrologic. Faulty equipment must be returned to the Metrologic facility in
Blackwood, New Jersey, USA or Puchheim, Germany. To do this, contact Metrologic’s
Customer Service/Repair Department to obtain a Returned Material Authorization (RMA)
number.
In the event that it is determined that the equipment failure is covered under the warranty,
Metrologic shall, as its sole option, repair the Product or replace the Product with a functionally
equivalent unit and return such repaired or replaced Product without charge for service or
return freight, whether distributor, dealer/reseller, or retail consumer, or refund an amount equal
to the original purchase price.
This limited warranty does not extend to any Product which, in the sole judgement of
Metrologic, has been subjected to abuse, misuse, neglect improper installation, or accident, nor
any damage due to use or misuse produced from integration of the Product into any
mechanical, electrical or computer system. The warranty is void if the case of Product is
opened by anyone other than Metrologic’s repair department or authorized repair centers.
THIS LIMITED WARRANTY, EXCEPT AS TO TITLE, IS IN LIEU OF ALL OTHER
WARRANTIES OR GUARANTEES, EITHER EXPRESS OR IMPLIED, AND
SPECIFICALLY EXCLUDES, WITHOUT LIMITATION, WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE UNDER THE
UNIFORM COMMERCIAL CODE, OR ARISING OUT OF CUSTOM OR CONDUCT. THE
RIGHTS AND REMEDIES PROVIDED HEREIN ARE EXCLUSIVE AND IN LIEU OF ANY
OTHER RIGHTS OR REMEDIES. IN NO EVENT SHALL METROLOGIC BE LIABLE FOR
ANY INDIRECT OR CONSEQUENTIAL DAMAGES, INCIDENTAL DAMAGE, DAMAGES
TO PERSON OR PROPERTY, OR EFFECT ON BUSINESS OR PROPERTY, OR OTHER
DAMAGES OR EXPENSES DUE DIRECTLY OR INDIRECTLY TO THE PRODUCT,
EXCEPT AS STATED IN THIS WARRANTY. IN NO EVENT SHALL ANY LIABILITY OF
METROLOGIC EXCEED THE ACTUAL AMOUNT PAID TO METROLOGIC FOR THE
PRODUCT. METROLOGIC RESERVES THE RIGHT TO MAKE ANY CHANGES TO THE
PRODUCT DESCRIBED HEREIN.
Metrologic Instruments, Inc. Customer Service Department
90 Coles Road 1-800-ID-METRO (1-800-436-3876)
Blackwood, NJ 08012-4683 TEL: 856-228-8100
FAX: 856-228-6673
Metrologic Instruments GmbH
Dornierstrasse 2
82178 Pucheim b.
Munich, Germany
TEL: 49 89 89019 0
FAX: 49 89 89019 200