Troubleshooting Guide (continued)
Symptoms | Possible Causes | Solution | |
The unit powers | Beeper disabled. No tone |
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up, but does not | Enable beeper. Select tone | ||
selected | |||
scan/or beep |
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| UPC/EAN, Code 39, interleaved 2 of | |
The unit powers | Scanning a particular | 5, Code 93, Code 128 and Codabar | |
up, but does not | symbology that is not | are enabled by default. Verify that | |
scan and/or beep | enabled | the type of bar code being read has | |
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| been selected | |
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| The scanner has been |
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| programmed for a | Verify that the bar code that is being | |
The unit powers | character length lock, or a | scanned falls into the criteria | |
up, but does not | minimum length and bar | (Typical of | |
scan and/or beep | code being scanned does | The scanner defaults to a minimum | |
| not satisfy the | of 3 character bar code | |
| programmed criteria |
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The unit scans a | The scanner is configured | If the scanner is setup to support | |
bar code, but locks | ACK/NAK, RTS/CTS, XON/XOFF | ||
to support some form of | |||
up after the first | or D/E, verify that the host cable and | ||
host handshaking but is | |||
scan red LED | host are supporting the handshaking | ||
not receiving the signal | |||
stays on | properly | ||
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The unit scans, but | The scanner’s data format | Verify that the scanner’s data format | |
the data | matches that required by the host. | ||
does not match the host | |||
transmitted to the | Most sure that the scanner is | ||
system requirements | |||
host is incorrect | connected to the proper host port | ||
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