Planar PD7170 Troubleshooting Tips, Troubleshooting Chart, Symptom Possible Causes Solution

Maintenance and Troubleshooting

5.2

Troubleshooting Tips

Table 5-1provides some general guidelines for troubleshooting problems you may encounter with the PD7170. If the suggested solutions fail to resolve the problem or if you encounter an issue not described here, please contact Planar Technical Support.

Table 5-1. Troubleshooting Chart

Symptom	Possible Cause(s)		Solution
The projector does not	• The PD7170 is not	•	Ensure that the PD7170
turn on.	plugged in or the AC		is plugged in and that
	outlet is not active.		the AC outlet is active.
		•	Securely attach the
	• Lamp cover is not		lamp cover.
	securely attached.

The projector does not turn back on after it was powered off.

The remote control does not work correctly.

•The projector will not turn on for two minutes after power-off, to protect the lamp.

•The batteries have run out.

•IR code set mismatch between remote control unit and projector.

•Wait until the PD7170 completes its cool-down (POWER LED lights solid green).

•Replace the batteries.

•Press and hold the LIGHT and ENTER remote control buttons simultaneously until the remote control back-lighting “blinks” (approximately five seconds). Then, try again.

The projector is on and	•	Incorrect source	•	Select the correct
OSD menus appear, but		selection.		source.
there is no video image	•	Source component is	• Turn on the source.
on-screen.		not turned on.
	•	Source component is	•	Check cable
		connected incorrectly		connection from
		or not at all.		source component to
				projector.
A projected image from a	•	DVD player is	•	Turn off progressive
DVD is split or otherwise		connected to the		scan on the DVD
scrambled.		Component input and		player.
		set to progressive scan
		mode.
Image is blurred.	•	The lens is not correctly	• Adjust the focus with
		focused.		the remote control.
Image is too bright and/or	•	Contrast is set too high.	•	Lower the contrast
lacks definition in the				setting.
bright areas of the image.
Image appears “washed	•	Brightness is set too	•	Lower the brightness
out” and/or dark areas		high.		setting.
appear too bright.

66 Planar PD7170 Installation/Operation Manual