5. Troubleshooting

5.3 Troubleshooting requiring MGE UPS SYSTEMS after-sales support

LOAD PROTECTED

 

x.xkVA / xxx% LOADED

 

x x x x x x x x FAULT

 

SINGLE UPS

 

ESC

25

 

 

27

Display

Signification

Correction

 

 

 

POWER MODULE

Internal power sub-module fault detected.

Call the after-sales support department.

FAULT

Use "Enter" button (27) to display details.

Follow the power sub-module replacement

 

 

procedure (see section 7.1)

 

 

 

BATT MODULE FAULT

Battery fault detected during the battery test.

Call the after-sales support department.

 

Use "Enter" button (27) to display details.

Follow the battery sub-module and battery

 

 

module replacement procedure (see section

 

 

7.2)

 

 

 

FRAME FAULT

Internal chassis fault detected.

Call the after-sales support department.

 

Use "Enter" button (27) to display details.

Follow the frame replacement procedure (see

 

 

section 7.1, 7.2)

 

 

 

Note: In case of multiple fault, press the "Enter" button (27) and the scroll button (25) to get access to further details.

Troubleshooting one UPS (or two UPS in parallel) with ModularEasy module:

Indication

Diagnostic

Correction

 

 

 

The equipments are no longer supplied

The equipments are connected to the

Check the wiring(s) between the UPS

when the manual bypass on the

UPS output instead of the

and the ModularEasy module (see

ModularEasy module is set on the

ModularEasy module output.

ModularEasy install manual).

Bypass position.

 

 

 

 

 

The equipments are no longer supplied

The wiring(s) between the UPS and the

Check the wiring(s) between the UPS

when the manual bypass on the

ModularEasy module is not correct.

and the ModularEasy module (see

ModularEasy module is set on the

 

ModularEasy install manual).

Normal position.

 

 

 

 

 

The equipments are no longer supplied

The manual bypass on the

Set the manual bypass on the

if Normal AC source fails

ModularEasy module is set on the

ModularEasy module to the Normal

 

Bypass position.

position.

 

The wiring(s) between the UPS and the

Check the wiring(s) between the UPS

 

ModularEasy module is not correct.

and the ModularEasy module (see

 

 

ModularEasy install manual).

 

 

 

34008030EN/AA - Page 29

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MGE UPS Systems 4000 RT user manual Display Signification Correction, Indication Diagnostic Correction