Microsoft 9SR-00001, V900, 9HR-00001, 7XR-00001 Forgot my password, How do I change my password?

3.Confirm your current password and then you can create a PIN. Now you can quickly sign in using your four-digit PIN.

Notes

∙If you add a work email account to your Surface, security policies may require you to have a password instead of a PIN or picture password.

∙If you’re using Surface Pro and you’re connected to a network domain, some sign-in and password settings are controlled by your system administrator. For more info, check with your system admin.

I forgot my password

If you've forgotten your password, there are several ways to retrieve or reset it:

∙If your PC is on a domain, your system administrator must reset your password. (Surface Pro only.)

∙If you're using a Microsoft account, you can reset your password online at account.live.com.

∙Have someone with an administrator account on the PC sign in and change your password for you. (If you have an administrator account and remember the administrator password, you can do this yourself.)

∙If you're using a local account, use your password hint as a reminder.

If you've tried these suggestions and still can't sign in, contact Surface support on Surface.com.

How do I change my password?

To find out how to change your password, see the topic Change your password on Windows.com.

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