Miele KM5946 Problem solving guide, What to do if the hob or cooking zones cannot be switched on

Problem solving guide

,Installation work and repairs to electrical appliances must only be carried out by a suitably qualified and competent person in strict accordance with current local and national safety regulations (BS 7671 in the UK). Repairs and other work by unqualified persons could be dangerous. The manufacturer cannot be held liable for unauthorised work.

Ensure that current is not supplied to the appliance until after maintenance or repair work has been carried out.

What to do if...

... the hob or cooking zones cannot be switched on

Check whether

–the pans being used are suitable.

–the safety lock is activated.

If necessary, deactivate it (see "Safety lock").

–the mains fuse has tripped.

If none of the above is the case, then disconnect the appliance from the electricity supply for approx. 1 minute. To do this:

–switch off at the wall socket, or switch off at the isolator, or

–disconnect the mains fuse.

Reset the trip switch in the mains fuse box, and switch the appliance back on. If it still will not switch on, contact a qualified electrician or the Miele Service Department.

... there is a strange smell or vapours when a new appliance is being used.

The smell and any vapours given off do not indicate a faulty connection or appliance, and neither are they hazardous to health.

... the hob can be switched on and settings selected, but the cooking zones do not heat up

Check whether you set the demo-mode setting by mistake (see "Programming - P0").

... ß appears in the display for a cooking zone.

Check whether

–the zone was switched on by mistake without a pan on it.

–the pan being used is suitable for use on an induction zone, and that it is large enough (see "Pans").

... an individual cooking zone or the whole hob has switched itself off automatically

The safety switch-off feature or the overheating protection mechanism has been triggered (see "Safety switch-off" and "Overheating protection").

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