Problem solving guide
Problem | Possible cause | Remedy |
Liquid detergent | Liquid detergents do not | – Use a general purpose |
does not give the | contain bleaching | washing machine powder |
required result. | agents. They do not | containing a bleaching |
| remove fruit, coffee and | agent. |
| tea stains. | – Pour stain removers into |
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| compartment j of the |
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| dispenser drawer and liquid |
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| detergent into a dispenser |
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| ball. |
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| – Never put stain removers |
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| and liquid detergent |
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| together in the dispenser |
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| drawer. |
Grey, greasy | Insufficient amounts of | – Add more detergent. |
particles cling to | detergent were used to | – Before washing the next |
washed laundry. | break down the particles | load run a Cottons 95°C |
| of grease in heavily | programme with powder |
| soiled laundry. | detergent but without a |
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| load. (See also "Extra |
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| cleaning" in Cleaning and |
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| Care). |
There are white | The detergent contained | – Try and brush off the |
residues which | compounds (zeolites) to | residues with a soft brush |
look like powder | aid water softening which | once the laundry is dry. |
detergent on dark | are not soluble in water. | – Use a liquid detergent to |
coloured laundry. | These have ended up on | wash dark coloured textiles. |
| the laundry. | Liquid detergents usually |
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| contain no zeolites. |
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