Problems with the load size indicator or calibrating to zero
Problem Possible cause Remedy
The display indicates
a load of <25% or no
load size is indicated
when the drum is
full.
There was already
laundry in the drum
when the machine
was switched on.
This has decalibrated
the sensor from the
zero setting.
–Remove the laundry from the
drum.
–Switch off the washing
machine and leave the door
open.
–Switch on the washing
machine.
–Recalibrate the sensor to zero
again.
See "Calibrating the load sensor
to zero" for a description of how
to do this.
The display indicates
a load of 25%,50%,
75% or 100% when
the drum is empty.
The load size sensor
has been
decalibrated from the
zero setting.
Rotate the drum once. If the
display still indicates a load of
25%,50%,75% or 100%,
recalibrate the sensor to zero
again (see above section).
The fault message:
Zero setting not
possible. Open the
door
appears in the
display.
The drum door is
closed.
– Open the drum door.
– Switch off the washing
machine and leave the door
open.
–Switch on the washing
machine.
–Try and recalibrate to zero
again.
Problem solving guide
52