Problem solving guide

The following fault messages appear in the display at the end of the programme

Fault message

Possible cause

 

Remedy

 

 

 

Check detergent

Excessive foam has built

Check:

 

up during washing.

– the amount of detergent

 

 

 

used.

 

 

the dosage level, if using

 

 

 

Automatic dispensing.

 

 

Follow the instructions on the

 

 

 

manufacturer's packaging

 

 

 

and also take the degree of

 

 

 

soiling of the laundry into

 

 

 

account.

 

 

 

Hygiene information

A programme using a

In order to prevent bacteria and

 

temperature above 60°C

unpleasant smells building up

 

has not been run for a

in the machine, run a Cottons

 

long time.

75°C programme using powder

 

 

detergent.

 

 

 

 

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Miele W 5964 WP operating instructions Fault message Possible cause Remedy