Problem solving guide
General problems
Problem | Possible cause | Remedy |
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The machine shakes | The machine feet are | Level the machine (see |
during the spin cycle. | not level. | "Installation and |
|
| connection"). |
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The laundry has not | The machine detected | Include both large and |
been spun properly and | an imbalance during | small items in the load as |
is still wet. | the final spin and | this will give better |
| reduced the spin | distribution during spinning. |
| speed automatically. |
|
The pump makes | This is not a fault. |
|
strange noises. | These noises occur at the end of a pump sequence | |
| as a normal part of the operation. | |
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Noises while steam is | This is not a fault. |
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being generated. | These noises occur when steam is being generated | |
| and when steam is being injected into the drum. | |
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Steam comes out of the | This is not a fault. |
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detergent dispenser | Some steam may emerge from the detergent | |
drawer while steam is | dispenser drawer, depending on the amount of | |
being generated. | laundry and the ambient temperature. | |
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