Mitel® 5000 Enterprise® Messaging and Basic Voice Mail Administrator Guide – Issue 3.1, December 2008
Administrator Account Voice Mail FlowchartADMINISTRATOR MAILBOX MENU
“Broadcast Message”
“Mailbox Maintenance”
Recording “Options”
“Import Fax”
System Prompt “Replacement”
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During your message:
Pause
Erase and Re-record
“Continue”
After your message:
“Replay”
“Append”
“Erase”
“Accept”
Hang up to cancel
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SENDING A MESSAGE
CREATE CUSTOM RECORDING
During your recording:
Pause
Erase and Re-record
“Continue”
After finishing, EITHER, Hang up
OR, For options
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MAKING A RECORDING
RECORDING OPTIONS
“Replay”
“Append”
“Erase” and Re-record
“Cancel”
“Accept”
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ASSIGN CUSTOM RECORDINGS
“Select” Recording
Enter Ext. Number
Enter Mode:
“Day” Mode
“Night” Mode
Enter Recording Number
If recording number exists:
Verify number
Re-enter number
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If document number exists:
Replace
“Re-enter” Number
If document number does not exist:
Verify Number
“Re-enter” Number
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IMPORT FAX DOCUMENT
Record “Greeting”
“Primary” Greeting
“Alternate” Greeting
“System” Greeting
(See Recording Options)
Record Directory “Name”
(See Recording Options)
Change “Password”
Change “Envelope” Settings *
“Voice Mail”
“E-Mail”
“Facsimile”
Then select:
“Time, Date”
“Source”
“Length/Subj./Pages”
“All Options”
“None”
“Remote” Messaging *
“Primary” Cascade
“Alternate” Cascade
“More” Options
Fax “Number”
Message “Order”
“Swap”
“E-Mail Rdr. Count”
“Transfer” Method *
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PERSONAL OPTIONS
ACCESSING THE SYSTEM
ADMINISTRATOR’S MAILBOX
•Do one of the following:
– Press the MSG button to respond to
a message from voice mail.
– Call the voice mail extension
number, say “Login” or press , and
say or enter your mailbox
number.
• Enter your password (press ).
• Say “Nine” or press to access
administrator features.
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Program Cascade “Level”
Enter cascade level number, then:
“Change”
Enter “Personal” #
Enter “Pager” #
Enter “Time” of Day
Set “Days” of Week
Mon-Fri “Weekdays”
All “Days”
Individual “Day” 1-7
Select Message “Category”
“All Messages”
“Priority” Messages
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REMOTE MESSAGING *
“New” Messages
“Saved” Messages
Then set search order:
“First In”
“Last In”
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MESSAGE ORDER
“Unannounced”
“Screened”
“Announce” Only
“Cancel”
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TRANSFER METHOD *
Enter Mailbox Number
Enter Group Number
or Extension ID
“Standard” *
“Speech Recognition” *
Then select:
“Replay”
“Custom”
“System”
“Cancel”
“Options”
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RECORD CUSTOM PROMPTS
If existing recording plays:
“Standard” *
“Copy” *
“Speech Recognition” *
Then select:
“Replay”
“Append”
“Erase” and Re-Record
“Accept”
If no recording exists,
see “Making a Recording”
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