Overview
Additional References
Mitel® 5000 Enterprise® Messaging and Basic Voice Mail Administrator Guide – Issue 3.1, December 2008 Page 3

Additional References

Refer to the following references for additional information.

Feature References

The administrator mailbox functions as both a standard system endpoint and an administrator
mailbox. However, because this guide describes features that are programmed from the
administrator mailbox only, refer to the appropriate voice mail user guides for detailed feature
descriptions and end-user instructions.

Previous Software and Hardware Versions

This guide provides instructions for Mitel 5000 Network Communications Solutions v3.1
software. You may find that some features referenced in this guide do not apply to your system.
For more information, refer to the hardware or software manuals for your product or software
version. Contact your local authorized Mitel provider (the company that installed your phone
system and now services it) for more information. If you do not have the contact information for
your local provider, use the “Strategic Partners & Resellers – Mitel Partner Locator” link at the
top of the Mitel Web site (www.mitel.com) to locate a nearby office.
System Networks and Nodes
Two or more Mitel 5000 systems can be connected to form a network, providing a seamless
interface between the systems. For example, a Mitel 5000 system in Phoenix, Arizona can be
connected to another Mitel 5000 system in Tampa, Florida. System users can place calls across
the network to other extensions as if they were in the same building. However, each system can
have its own time settings, call configurations, System Speed-Dial contacts, and so on.
In this guide, all references to a network mean two or more connected systems. Each system in
a network is called a node.
Multicultural English References
This guide is intended for audiences in the United States (U.S.) and in the Mitel European
market, which includes the United Kingdom (U.K.). Because of this dual support, dual
references are made to industry features, standards, and jargon, as appropriate throughout the
document. For the purposes of this administrator guide, British English terms are assumed to
apply to other English-speaking European cultures, as well.
For example, the U.S. telecom industry refers to an audio communication line between a public
switching system and a private switching system as a “central office (CO) trunk.” In the U.K.,
this same type of line is called a “local exchange trunk.”
This guide does not make a distinction between American English and British English spellings
of common words. Only American English spellings appear in this manual. For example, the
word “analog” is not spelled as “analogue.”