Voice Mail Administration

System Recordings

Mitel® 5000 Enterprise® Messaging and Basic Voice Mail Administrator Guide – Issue 3.1, December 2008 Page 13
System Recordings
The following sections describe administrator recording options.

Recording a Broadcast Message

You can make a single recorded message and send it to all Standard and Receive-Only
mailboxes. Extension IDs do not receive Broadcast Messages. If applicable, contact your
system administrator for more information about Standard and Receive-Only mailboxes and
Extension IDs.
To record and send a broadcast message:
1. Access the administrator mailbox. See page 10.
2. Press 1 or say “Broadcast Message” to select broadcast message.
3. Record the message.
If you exceed the maximum allotted time for message length, you are prompted to re-
record the message or send it.
If voice mail is full, you are prompted that the system cannot accept your message.
Hang up and try again later.
4. When you have completed the message, press # for the following options:
• Press 1 or say “Replay” to replay the message.
• Press 2 or say “Append” to add to the message.
• Press 3 or say “Erase” to erase and re-record the message.
• Press # or say “Accept” to accept the message. You must use the Accept option for
the message to be sent. If you hang up, the message is canceled.

Recording a Group List Name

A Group List is a group of mailboxes programmed in DB Programming by the system
administrator. Subscribers can use Group Lists to send messages to several mailboxes
simultaneously. You can record names for system Group Lists. Group List names are used for
verification purposes only.
Before recording the Group List name, you must know the Group List number. If applicable,
contact your system administrator for the Group List number.
To record a group list name:
1. Access the administrator mailbox. See page 10.
2. Press 2 or say “Mailbox Maintenance” to access the Mailbox/Group List Maintenance
option.
3. Say or enter the Group List number. If applicable, the current name is played.
4. After the tone, record the name for the selected list, and then press #. You have the
following options:
• Press # or say “Accept” to accept the name.
• Press 1 or say “Replay” to replay the name you just recorded.
• Press 3 or say “Erase” to erase and re-record the name.