Voice Mail Administration

Assigning Audiotex Recordings to System Extension Numbers

Mitel® 5000 Enterprise® Messaging and Basic Voice Mail Administrator Guide – Issue 3.1, December 2008 Page 17
Assigning Audiotex Recordings to System Extension Numbers
You can assign audiotex recordings to system extension numbers. For example, if users dial
extension 2000 to reach voice mail, you can assign new audiotex recordings to extension 2000
to change the recordings that users hear when they connect to the voice mail system.
If you assign a recording to an application with a list of several recordings, you can only change
the first entry in the list. You must use DB Programming to change a list of recordings. Contact
your system administrator for more information.
To assign custom audiotex recordings to specific application extension numbers:
1. Access the administrator mailbox. See page 10.
2. Press 3 or say “Options” for recording options.
3. Press 2 or say “Select” to select a recording.
4. When prompted, say or enter the extension number of the application to be
programmed. (For example, if users dial 2000 to reach voice mail, enter 2000 to assign
the voice mail greeting.)
5. Do one of the following to select the mode for the recording:
• Press 1 or say “Day” for day mode.
• Press 2 or say “Night” for night mode.
6. Enter or say the recording number (001–500). If a recording already exists, it is played.
You have the following options:
• Press # or say “Yes” to accept the recording.
• Press * or say “No” to go back to step 4.
If no recording exists, the system informs you but assigns the recording number to the
application.