Using Other Features

Mitel 5330/5340 IP Phones - User Guide

To program a feature key with a specific call forward option:

5330 Phone:

1.Press the key that you have programmed as Superkey.

2.Press No until "Personal Keys?" appears, and then press Yes.

3.Select the key on your phone that you want to program.

4.Press No until your desired forwarding option (FWD ALWAYS, BUSY, NO ANS, etc.) appears and then press Yes.

5.Press Superkey.

Using Other Features

Account Codes

5340 Phone:

1.Press the key that you have programmed as Superkey.

2.Press the More key until the Feature Key option appears.

3.Press Feature Key.

4.Select the key on your phone that you want to program.

5.Press Change.

6.Press More until your desired forwarding option appears and then select it.

An account code is a series of digits that you assign to your calls, usually for accounting purposes. The code identifies the account in the call records that your system generates. A forced account code is usually entered from another extension, enabling you to use features or make calls that the extension otherwise could not. If you want this feature enabled on your phone, ask your System Administrator.

To use Account Codes:

1.Lift the handset.

2.Dial the Account Code digits.

3.Press #.

To enter an Account Code during a call:

1.Press the key that you have programmed as Account Code Verified.

2.Dial the Account Code digits.

3.Press the Save softkey.

ACD

If your phone is ACD-enabled, you can log in as an agent.

To log in as an ACD agent:

1.Lift the handset.

2.Dial the ACD Login/Logout feature access code.

3.Enter your Agent ID, using the key pad.

4.Press Enter. The display reads LOGGED IN.

Attendant Call Hold - Remote Retrieve

To retrieve a call placed on Hold by the attendant:

1.Lift the handset.

2.Dial the "Call Hold – Remote Retrieve" feature access code.

3.Dial the digits announced by the attendant.

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Mitel 5330 manual Using Other Features, Account Codes, Attendant Call Hold - Remote Retrieve, Phone, Press Superkey

5330 specifications

The Mitel 5330 is a sophisticated IP phone designed to meet the communications needs of modern businesses. Offering a combination of advanced technology and user-friendly features, the Mitel 5330 is ideal for office environments where high-quality communication is essential.

At its core, the Mitel 5330 leverages Voice over Internet Protocol (VoIP) technology, allowing for seamless connectivity over the internet. This technology enhances voice clarity and reduces communication costs by utilizing existing network infrastructure instead of traditional phone systems. The phone utilizes the SIP (Session Initiation Protocol) standard, ensuring interoperability with various VoIP platforms.

One of the standout features of the Mitel 5330 is its extensive display. With a backlit graphical interface, users can easily navigate through menus and access information quickly. The phone typically includes a high-definition color display that enhances visibility, making it convenient for users to manage calls and access features.

The Mitel 5330 is equipped with programmable keys that enhance efficiency, allowing users to create shortcuts for frequently used functions, such as speed dialling or call transfer. This customizability allows employees to tailor the phone to their specific needs, increasing productivity in the workplace.

Additionally, the Mitel 5330 supports a wide range of call management features, including call hold, call forwarding, and three-way calling. These functionalities streamline communication processes, enabling teams to work collaboratively and efficiently. The phone also supports voicemail integration, ensuring that users never miss an important message.

Built-in audio technologies, such as wideband audio and high-definition sound quality, contribute to crystal-clear voice communication, minimizing misunderstandings during calls. Furthermore, the phone often includes a hands-free speakerphone option, enhancing flexibility for users who may need to multitask while conversing.

In terms of connectivity, the Mitel 5330 typically features various ports, including Ethernet connections, allowing for easy integration into existing network setups. Its robust architecture ensures reliability, even in demanding office environments.

Overall, the Mitel 5330 represents a powerful solution for businesses seeking a reliable, feature-rich IP phone. Its combination of advanced technology, user-friendly features, and high call quality makes it an excellent choice for organizations looking to improve their communication capabilities. With its focus on efficiency and performance, the Mitel 5330 can significantly enhance workplace productivity.