Mitel 5330/5340 IP Phones - User Guide
To answer Direct Page calls when Handsfree Answerback is disabled:
Phone state before Page arrives:
Phone is idle and MUTE is OFF.
You are on a handset call or headset call, and MUTE is OFF
You are on a MUTED handset/headset call, OR, you are on a Handsfree call
To answer the Direct Page (indicated by single burst of tone):
1.Check that MUTE is ON solid.
2.Lift the handset OR press MUTE key to answer in Handsfree mode. (The light turns OFF.)
3.Begin speaking.
1.Check that MUTE is flashing.
2.Press MUTE. The light turns ON solid and you are now speaking to the paging party and have MUTED your handset/headset call.
3.Speak to the paging party. Press MUTE to alternate between handset and handsfree calls.
The party paging you receives a busy tone. Handsfree Answerback does not interrupt your call.
To end a Direct Page call, do one of the following:
•Hang up the handset to end a handset call.
•Press 
(SPEAKER) to end a Handsfree call.
•Press 
(CANCEL).
When the Handsfree Direct Page call ends, the (MUTE) key light returns to the state it was in before the call was established.
Do Not Disturb
When you enable Do Not Disturb, callers are immediately transferred to voice mail.
To activate or deactivate Do Not Disturb:
•Press the Do Not Disturb key that you programmed. The key is illuminated when Do Not Disturb is activated and is not illuminated when Do Not Disturb is not activated.
Group Listen
With Group Listen, you can carry on a conversation using the handset or headset while allowing others nearby to listen to the person at the far end over the handsfree speaker. The handsfree microphone is disabled in Group Listen mode.
To activate Group Listen while in a handset conversation:
•Press the key you have programmed as Group Listen. Audio from the
To make the call a normal
•Press 
(SPEAKER).
To exit Group Listen mode (and return to a normal handset/headset call):
•Press the Group Listen key.
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