Mitel 5330/5340 IP Phones – User Guide
•When a Direct Page arrives, the MUTE key light turns OFF and a Handsfree call is automatically established.
To turn Handsfree Answerback off:
•Press the flashing 
(MUTE) key once. The MUTE key light turns OFF.
•To respond to a Direct Page when Handsfree Answerback is OFF, see "Direct Page - Handsfree Answerback Disabled" elsewhere in this guide.
Note: By default, Handsfree Answerback is turned OFF at your phone. If the 
(MUTE) key is OFF when your set is idle, Handsfree Answerback is OFF.
To answer a call using Handsfree Answerback:
Phone state before Page arrives | To answer the Direct Page |
Phone is idle and MUTE is flashing
You are on a handset or headset call, and MUTE is OFF
You are on a MUTED handset/headset call, OR, you are on a Handsfree call
To end a Handsfree Answerback call:
1.Check that MUTE is OFF.
2.Listen for the paging party.
3.Begin speaking.
4.Lift the handset if you wish to switch from a Handsfree call to a handset call.
1.Check that MUTE is flashing.
2.Press MUTE. The light turns ON solid, and you are now speaking to the paging party and have muted your handset/headset call.
3.Speak to the paging party. Press MUTE to alternate between handset/headset and handsfree calls.
The party paging you receives a busy tone. Handsfree Answerback does not interrupt your call.
•Press either 
(SPEAKER) or 
(CANCEL).
When the Handsfree Direct Page call ends, the MUTE key light returns to the state it was in before the call was established.
Direct Paging - Handsfree Answerback Disabled
Your administrator enables or disables Handsfree Answerback and you can also turn it on or off on your phone. To turn Handsfree Answerback off, see "Direct Paging - Handsfree Answerback Enabled" elsewhere in this guide. When Handsfree Answerback is disabled on your phone and you receive a Direct Page, the Direct Page is indicated by a single burst of tone.
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