Mitel ACD 2000 manual Line Status Indicators, Feature Keys, Main Display

Line Status Indicators

The Line Status indicators are located on the outside edge of each Personal Key. These LED indicators show you the status of the lines which you have programmed on your set.

When a line is...	the status indicator is...
Idle	off
Busy	solid on
Ringing	flashing slowly
On Hold at your set	flashing rapidly
On Hold at another set	flashing in a slow on, fast off cycle on your
	set’s Line appearance

Feature Keys

A Personal Key can also be programmed as a Feature Key by your System Administrator for quick access to an often-used feature. When that key is pressed to turn on the feature, the status indicator for that key will turn on.

Main Display

The main display, located at the top of your 5010 IP Phone shows the SuperKey instructions. The Redial number, the name of the feature currently active, messaging information, and telephone system error messages can also be shown.

When your telephone is idle, the current date and time of day are displayed continuously. But as soon as you make or receive a call, the display shows information about that call, such as which line or trunk is being used, and the duration of the call. This is useful when you are charging the cost of a call to a customer or an account number.

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