Specific troubles induced by E-mail connection mode

Trouble

Cause

Repair

 

 

 

The message of ” Not connectable to mail

The initial information is not being set to

Execute the initial setting of Maintenance

server.” or “Not connectable to G-50.” Is

G-50.

Tool or G-50A mail address on the local

displayed.

(The mail address of Maintenance Tool is

G-50A by using the G-50A initial setting

 

not being registered previously.)

tool.

 

The mail address normally obtained is not

Verify the set contents of the mail

 

being set.

server/mail address.

 

The version of G-50 is not exceeding

Obtain and use the mail address

 

2.60.

individually for each Maintenance Tool

 

The setting of the mail server address is

PC.

 

not correct.

Set the connection environment correctly.

 

The setting of environments like for LAN

 

 

cable connection is not correct.

 

The message of “Network possibly

Displays when the normal communication

Maintenance Tool is finished forcibly.

disconnected finishing Maintenance

with G-50 was not performed.

Restart Maintenance Tool after a while.

Tool.” is displayed.

 

 

The message of “? operation status mails

Displays when the operation monitor mail

After removing the operation monitor mail

at mail server. After receiving mail under

is remained at the mail server. The action

under Off-line mode, execute E-mail

offline mode, start E-mail mode again.

of Maintenance Tool will be delayed

connection mode.

Returning to mode selection screen?” is

caused by a time required by the search

 

displayed.

processing of remaining mail.

 

The operation monitor screen is not

The POP receiving interval of

Set the POP receiving interval within 1

displayed normally.

Maintenance Tool is being set to over 2

minute.

 

minutes.

Do not open [Operation control screen] for

 

[Operation control screen] is being

over 20 minutes on the operation monitor

 

opened for over 20 minutes on the

screen.

 

operation monitor screen

 

Free contact of indoor unit Trouble

Trouble

Cause

Repair

A menu cannot be chosen and cannot be started.

The version of G-50 is old.

A recommendation version is 2.60 or more.

Off-Line Monitor Trouble(1)

Trouble

Cause

Repair

 

 

 

The message of ”Timeout Can’t connect

The setting of IP address of POP server is

Set the correct IP address with Mail

to Mailserver.” Is displayed.

incorrect.

Server Setting.

 

The setting of the IP address of PC is

Set the IP address of PC correctly.

 

incorrect.

 

The message of “Invalid Parameter!” is

The POP server is not set yet.

Set POP server.

displayed.

 

 

 

 

 

The message of “Can’t Connect to mail

The LAN cable is not connected correctly.

Connect LAN cable securely.

sever!” is displayed.

 

 

 

. The IP address setting of POP server is

Set the correct IP address with Mail

 

not correct.

Server Setting.

 

 

 

The message of “POP Authention Error”

The setting of the user and password of

Set correctly with Mail Server Setting.

is displayed.

POP server is not correct.

 

 

 

 

A message of " Monitor data size is very

The memory capacity to store data is

Move to Offline Screen, and delete

large!! Please, delete old monitor data!!" is

insufficient.

unnecessary data.

displayed during collecting the mail of

 

 

operation data.

 

 

A message of " Now finalizing

The internal data is under arrangement at

Offline Screen will automatically be

Maintenance Tool !!" is displayed at

finishing the maintenance tool.

finished after completing this process.

finishing Offline, and the screen does not

 

Please wait a while.

finish.

 

 

Data cannot be imported.

It was going to import the data acquired

Among the data obtained by Ver3.**, the

 

by “Maintenance Tools (Ver.3.**)”.

operation monitor data (*.MTD) can only

 

 

be imported. Regarding to other data, the

67

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Mitsubishi G-50A, MN Converter Specific troubles induced by E-mail connection mode, Free contact of indoor unit Trouble

G-50A, MN Converter specifications

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