Chapter 4 Troubleshooting

Chapter 4 - Troubleshooting

4. Troubleshooting

The following troubleshooting guides provide answers to some of the more common problems, which you may encounter while installing or using the A111 Wireless Card Adaptor. If you encounter difficulties that are not mentioned in this section, please contact Diamond Digital Technical Support.

Verify if the A111 card is installed correctly.

When the A111 card setup is complete, you can verify if the driver has been setup properly. Right click My Computer, select Properties, click the Hardware tab and select the Device Manager button. Next, double-click the Network adapters icon; you should see A111 802.11g Network Adaptor with an icon of an expansion card. There should not be a “!” or “?” (problem) or “x” (disabled) symbol over this icon.

There is a yellow exclamation mark or a yellow question mark in Device Manager in front of my A111 card.

To resolve the problem, you should update/reinstall the A111 card driver. In Device Manager, right click the A111 802.11g Network Adapter, select Properties, and select Driver tab. Click on Update Driver button, then follow the “Update Device Driver Wizard” to complete the driver installation.

Cannot connect to any Access Points

Follow the procedure below to configure your A111 card.

a.Verify that the Network Type is in Infrastructure mode.

b.Verify that the SSID of your A111 card is set to the same SSID of an Access Point.

c.Verify that the Encryption type is the same as that of an Access Point. If you enabled WEP encryption, you must also set the same WEP Keys on both sides.

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A111 Wireless Card Adaptor

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Mitsubishi Electronics user manual Troubleshooting, Verify if the A111 card is installed correctly