Appendices | 35 |
Appendix B: Troubleshooting, continued
General TV Operation |
|
| |
|
|
|
|
| Symptom | Remarks |
|
9. | I have turned on CEC for my HDMI devices | • First turn off the TV’s HDMI control for the specific device. |
|
| but control is erratic and I wish to disable it. | Open the Inputs > HDMI Control menu, select the device, |
|
|
| select Off. |
|
|
| • Disable CEC on the device itself. See the device’s instruc- |
|
|
| tions. |
|
|
| • If the problem persists, do the following: |
|
|
| 1. Disconnect the device from the TV. |
|
|
| 2. Open the Inputs > Name menu and select Delete for |
|
|
| the device. |
|
|
| 3. Reconnect the device to the TV and Auto Input Sensing |
|
|
| will recognize the device with CEC disabled. |
|
|
|
|
|
|
|
|
|
TV Channels |
|
| |
| Symptom | Remarks | |
|
|
| |
1. | The TV takes several seconds to respond to | • It is normal for digital channels to take longer to tune in. | |
| channel changes. | • Press ENTER after entering a channel number to minimize | |
|
| delays. | |
|
| • Use a | |
|
| • Use a | |
|
| service is able to recognize | |
|
|
| |
2. | You cannot access a channel. | • Use number keys instead of CH. | |
|
| • Be sure the channel you want to view is in memory. | |
|
| • Check that the TV is switched to the correct device or | |
|
| antenna for that channel by pressing the INPUT key. | |
|
| • Make sure the Lock > Parental menu lock is set to Off. | |
|
| • If you cannot tune to a virtual digital channel even though the | |
|
| TV has already memorized digital channels, tune to the physi- | |
|
| cal channel number used by the broadcaster. The virtual | |
|
| channel will then be automatically added to memory. | |
|
| • You may be trying to tune to an analog channel that is no | |
|
| longer broadcasting. | |
|
|
| |
3. | When ChannelView list is displayed, informa- | • Press INFO to update the display for the highlighted channel. | |
| tion appears incomplete | • Program information is displayed only for the currently tuned | |
|
| channel. | |
|
| • Available information is sent from the broadcaster or cable | |
|
| provider. No other data is available. | |
|
| • Make sure the TV clock is set correctly. | |
|
|
|
|
For assistance call 1(877)