Appendices | 37 |
Appendix B: Troubleshooting, continued
Sound
| Symptom | Remarks |
1. | There is no sound even when the | • Check if the MUTE key is on. |
| volume is turned up. | • The TV’s analog Listen to setting may be set to SAP (analog |
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| program from the ANT input) but no SAP is being broadcast. |
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| • Check that the Sound > Audio > TV Speakers option is set to On |
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| to hear sound from the TV speakers. Possibly the TV Speakers |
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| option is Off. |
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| • If using an A/V receiver, check that the Sound > Audio > TV |
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| Speakers option is set to Off to hear sound from the A/V receiver |
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| speakers. |
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| • Press and hold the POWER button on the control panel for 10 |
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| seconds to perform System Reset. |
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| • The language selected in the Setup > Antenna Digital Audio |
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| menu is not being broadcast for the current program. |
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2. | The sound does not match the screen | The TV’s analog Listen to setting may be set to SAP (analog program |
| picture. | from the ANT input). |
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3. | The sound from my A/V receiver does | • Check that DIGITAL AUDIO OUTPUT and/or AVR AUDIO OUTPUT |
| not match the screen picture (I should | on TV’s connection panel is connected to the A/V receiver. |
| hear the correct audio from my A/V | Without this connection, devices connected only to the TV (and |
| receiver). | not the A/V receiver) can be heard only from the TV speakers. |
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| Note that this includes the ANT input, a device (such as a |
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| camcorder) connected to the TV, and any other device sending |
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| audio to the TV only. |
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4. | Cannot select an | Plug an unused video plug into the Y/VIDEO jack to activate Auto |
| does not appear in the Input Selection | Input Sensing. Assign the name CD/Audio or MP3 to make the |
| menu. | audio device selectable in the Input Selection menu. |
5.. | Sound is coming from the TV speakers | • Connect the TV’s audio output to the A/V receiver. |
| instead of the A/V receiver. | • Change TV Speakers setting to Off. |
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For assistance call 1(877)
