Appendices

85

Appendix E: Troubleshooting, continued

Picture

 

 

 

 

 

 

 

 

 

Symptom

 

Remarks

 

4.

You cannot view a picture when playing a

 

Check your VCR’s owner’s guide for further troubleshooting.

 

 

VHS tape.

 

 

 

 

 

 

 

5.

VCR or DVD player’s on-screen menus jitter

Possible cause: Many VCRs and DVD players provide on-

 

 

up and down.

 

screen menus at only half-resolution. These lower-resolution

 

 

 

 

graphics may appear to jitter up and down when the TV con-

 

 

 

 

verts them to high-definition graphics.

 

 

 

 

 

 

6.

When viewing a stopped VCR, white lines

 

• Turn off video mute for the VCR.

 

 

are rolling on the screen.

 

• Begin playing the tape.

 

 

 

 

• Change the VCR input to the antenna input.

 

 

 

 

 

 

7.

A color program appears as a black and

 

The PerfectColor color balance has been incorrectly set. Reset

 

 

white image, or the colors are dim, or the

 

the PerfectColor balance.

 

 

screen is black.

 

 

 

 

 

 

 

 

8.

Picture from an HDMI input is noisy (poor

 

Upgrade a Category 1 (unmarked) HDMI cable to a Category 2

 

 

quality).

 

HDMI cable.

 

 

 

 

 

 

9.

The image from a computer appears dis-

 

Normal TV operation. The TV does not correct distortion in the

 

 

torted when viewed on the TV.

 

picture from a computer because the correction process may

 

 

 

 

cause the edges of the image to be cut off.

 

 

 

 

 

 

Sound (see also NetCommand troubleshooting for A/V receiver setup)

 

 

Symptom

Remarks

 

 

 

 

 

 

1.

There is no sound even when the

• Check if the MUTE button is on.

 

 

volume is turned up.

• The TV’s “Listen to:” setting may be set to SAP.

 

 

 

• Check that the Speakers option is set to TV to hear sound from the

 

 

 

 

TV speakers.

 

 

 

• If using an A/V receiver, check that the Speakers option is set to AV

 

 

 

 

Receiver to hear sound from the A/V receiver speakers.•

 

 

 

 

Perform a System Reset.

 

 

 

 

 

 

2.

The sound does not match the screen

• The TV’s Listen to: setting may be set to SAP.

 

 

picture.

• If using stereo or A/V receiver speakers, check their input selec-

 

 

 

 

tion in the Inputs > AVR menu.

 

 

 

• If using stereo or A/V receiver, check that DIGITAL AUDIO OUT

 

 

 

 

and/or AVR AUDIO OUTPUT on TV’s back panel is connected to

 

 

 

 

the A/V receiver.

 

 

 

• NetCommand is set up incorrectly for the A/V receiver.

 

 

 

 

 

 

 

 

 

 

Indicators

 

 

 

 

Symptom

 

Remarks

 

 

 

 

 

1.

LAMP indicator light is a constant red.

 

Turn the TV off for at least 2 minutes. Turn it back on. If light is

 

 

 

still red, the lamp has failed. Replace it. See Appendix B for lamp

 

 

 

replacement information. For questions, please call Mitsubishi

 

 

 

Consumer relations at (800) 332-2119.

 

 

 

 

 

2.

LAMP indicator light is a flashing yellow.

 

Lamp cover door is open or lamp cartridge is not secure. See

 

 

 

Appendix B for lamp replacement information.

 

 

 

 

 

3.

STATUS indicator light is a steady yellow.

 

• Room temperature has exceeded proper levels. Cool the

 

 

 

room.

 

 

 

• The TV has overheated. Clear blocked air vents and ensure at

 

 

 

least four inches of clearance on all sides of the TV.

 

 

 

• Clean the air filter on the lamp cartridge. See Appendix B.

 

 

 

 

 

Page 85
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Mitsubishi Electronics WD-57833 manual Indicators Symptom Remarks