HP 3080 manual Table C-13Solving CD-ROM and DVD Problems

Models: 3080

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Table C-12Solving Memory Problems (continued)

The computer emits one short beep then one long beep followed by a three second pause.

Cause

Solution

Memory is installed incorrectly or is bad.

1.Reseat DIMMs. Power on the system.

2.Replace DIMMs one at a time to isolate the faulty module.

3.Replace third-party memory with HP memory.

4.Replace the system board.

Solving CD-ROM and DVD Problems

If you encounter CD-ROM or DVD problems, see the common causes and solutions listed in the following table or to the documentation that came with the optional device.

Table C-13Solving CD-ROM and DVD Problems

System will not boot from CD-ROM or DVD drive.

Cause

Solution

 

 

The device is attached to a SATA port that has been

Run the Computer Setup utility and ensure SATA1

disabled in the Computer Setup utility.

Controller is Enabled in the Advanced menu.

 

 

Non-bootable CD in drive.

Try a bootable CD in the drive.

 

 

Boot order not correct.

1. Run the Computer Setup utility and change the optical

 

drive boot priority in Boot > Boot Device Priority >

 

CD-ROM Group Boot Priority.

 

2. Run the Computer Setup utility and change boot group

 

sequence in Boot > Boot Device Priority.

 

 

Drive not found (identified).

 

 

 

Cause

Solution

 

 

Cable could be loose.

Check cable connections.

 

 

The system may not have automatically recognized a newly

See reconfiguration directions in the Solving Hardware

installed device.

Installation Problems on page 160 section. If the system still

 

does not recognize the new device, check to see if the

 

device is listed within Computer Setup. If it is listed, the

 

probable cause is a driver problem. If it is not listed, the

 

probable cause is a hardware problem.

The device is attached to a SATA port that has been disabled in Computer Setup.

Run the Computer Setup utility and ensure SATA1 Controller is Enabled in the Advanced menu.

CD-ROM or DVD devices are not detected or driver is not loaded.

Cause

Solution

 

 

Drive is not connected properly or not properly configured.

See the documentation that came with the optional device.

 

 

166 Appendix C Troubleshooting Without Diagnostics

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HP 3080 manual Table C-13Solving CD-ROM and DVD Problems