177 | HP 3080 guide

PCI Express	138
Appendix B Power Cord Set Requirements	139
General Requirements	139
Japanese Power Cord Requirements	139
Country-Specific Requirements	140
Appendix C Troubleshooting Without Diagnostics	141
Safety and Comfort	141
Before You Call for Technical Support	141
Helpful Hints	142
Solving General Problems	144
Solving Power Problems	147
Solving Hard Drive Problems	148
Solving Media Card Reader Problems	149
Solving Display Problems	151
Solving Audio Problems	155
Solving Printer Problems	156
Solving Keyboard and Mouse Problems	158
Solving Hardware Installation Problems	160
Solving Network Problems	162
Solving Memory Problems	165
Solving CD-ROM and DVD Problems	166
Solving USB Flash Drive Problems	168
Solving Front Panel Component Problems	169
Solving Internet Access Problems	170
Solving Software Problems	172
Interpreting POST Audible Codes	173
Resetting the Password Jumper	174
Resetting the CMOS Jumper	175
Contacting Customer Support	176
Appendix D Specifications	177
Microtower	177
Small Form Factor	180
Index	182

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HP 3080 manual 177

Contents

Maintenance & Service Guide Maintenance & Service Guide About This Book Iv About This Book Table of contents Serial ATA Sata Drive Guidelines and Features Page 134 177 Page Product Features 2HP Pro 3000/3010 Small Form Factor 4HP Pro 3080 Microtower Microtower Models Serviceability FeaturesFront Panel Components 1Front Panel Components 2Media Card Reader Components Media Card Reader Components Rear Panel Components HP Pro 3000 MT/3080 MT3Rear Panel Components HP Pro 3000/3080 MT 4Rear Panel Components HP Pro 3010 MT HP Pro 3010 MT 5Front Panel Components Small Form Factor Models 6Rear Panel Components HP Pro 3000 SFF HP Pro 3000 SFF 7Rear Panel Components HP Pro 3010 SFF HP Pro 3010 SFF Downloading Microsoft Windows Updates Installing the Operating System Installing or Upgrading Device Drivers Windows systems Accessing Disk Image ISO FilesProtecting the Software Using Computer Setup F10 Utilities HP Pro 3000/3080 Computer Setup F10 Utility 1Computer Setup F10 Utility Main Menu 2Computer Setup-Main Computer Setup-Main 3Computer Setup-Advanced Computer Setup-Advanced 4Computer Setup-Boot Computer Setup-Boot Computer Setup-PC Health Computer Setup-Power5Computer Setup-Power 6Computer Setup-PC Health Computer Setup-Exit HP Pro 3010 Computer Setup F10 Utility7Computer Setup-Exit Exit 9Computer Setup-Main 8Computer Setup F10 Utility Main Menu 10Computer Setup-Advanced User Password Supervisor PasswordSata Controller Mode Primary Video Adapter 12Computer Setup-Boot 11Computer Setup-Power 13Computer Setup-Exit Sata Hard Drives Serial ATA Hard Drive CharacteristicsSata Hard Drive Cables Sata Data Cable Hard Drive Capacities Smart ATA Drives Electrostatic Discharge Information Generating StaticRelative Humidity Event 55% 40% 10% Personal Grounding Methods and Equipment Preventing Electrostatic Damage to EquipmentStatic Shielding Protection Levels Method Voltage Recommended Materials and Equipment Grounding the Work Area Operating Guidelines Cleaning the Computer Case General Cleaning Safety PrecautionsCleaning the Keyboard Routine Care Cleaning the Monitor Service ConsiderationsCleaning the Mouse Power Supply Fan Cables and Connectors ScrewsHard Drives Lithium Coin Cell Battery Preparation for Disassembly Removal and Replacement Procedures Microtower MT Chassis Access Panel Front Bezel Bezel Blanks DDR3-SDRAM DIMMs Memory Populating Dimm Sockets Description Socket Color HP Pro 3000/3080 Insertion Order 1DIMM Socket Locations Installing Memory Modules Page 2Expansion Slot Locations HP Pro 3000/3080 Expansion Cards 3Expansion Slot Locations HP Pro 7Expansion Slot Locations HP ProPage Page Page Cable Management Connector Name Connector Color Description Cable ConnectionsHP Pro 3000/3080 HP Pro Drive Positions Drives Installing Additional Drives System Board Drive Connections 17System Board Drive Connections HP Pro 4System Board Drive Connectors Removing an Optical Drive Installing an Optical Drive into the 5.25-inch Drive Bay Removing an External 3.5-inch Drive 22Removing a 3.5-inch Device Media Card Reader Shown Installing a Drive into the 3.5-inch External Drive Bay Removing an Internal 3.5-inch Hard Drive 25Releasing the Hard Drive Cage Drives Page 28Removing the Hard Drive Drives Installing an Internal 3.5-inch Hard Drive 31Installing the Hard Drive Cage Drives Page Front I/O and USB Panel Housing Assembly Power Switch/LED Assembly System Fan Heat sink assembly Processor Power Supply Page System Board Battery Type 1 Battery Holder Type 3 Battery Holder Type 2 Battery HolderPage Installing a Security Lock HP/Kensington MicroSaver Security Cable LockPadlock HP Business PC Security Lock 38Engaging the Lock Installing a Security Lock Hood Sensor 39HP Chassis Security Kit HP Chassis Security Kit Preparation for Disassembly Access Panel Front Bezel 3Removing a Bezel Blank Bezel Blanks Memory Populating Dimm Sockets 4DIMM Socket Locations HP Pro Installing DIMMs Page Page 8Expansion Slot Locations HP Pro 3000/3080 Removing or Installing an Expansion Card 9Expansion Slot Locations HP Pro Page Page Page Cable Management Cable Connections 16Drive Positions Installing Additional Drives 18System Board Drive Connectors HP Pro 3000/3080 Drives System Board Drive Connectors 19System Board Drive Connectors HP Pro Removing an Optical Drive 22Removing a 5.25-inch External Drive 25Installing the Optical Drive Drives Removing an External 3.5-inch Drive Page 29Removing a 3.5 Device Diskette Drive Shown Page Page Removing an Internal 3.5-inch Hard Drive Page 37Installing an Internal Hard Drive Drives Page Plastic Wire/Cable Fastener and Clips Page Front I/O Device Power Switch Assembly Heatsink Processor Power Supply Page System Board Battery Type 1 Battery Holder Type 3 Battery Holder 40Installing a Cable Lock HP Business PC Security Lock 45Engaging the Lock Installing a Security Lock Hood Sensor 46HP Chassis Security Kit Pin Signal Connector and Icon Pin SignalEthernet BNC Microphone Headphone Pin Power for CPULine-in Audio Line-out Audio Pin Power Signal PinMonitor PCI Express X1, x4, x8, and x16 PCI Express Connector Pin a Signal GND PRSNT2# Rsvd X1, x4, x8, and x16 PCI Express Connector Pin B Signal General Requirements Japanese Power Cord Requirements Country Accrediting Agency Country-Specific Requirements Safety and Comfort Before You Call for Technical Support Troubleshooting Without Diagnostics Helpful Hints Page Table C-1Solving General Problems Solving General ProblemsCursor will not move using the arrow keys on the keypad Computer will not respond to USB keyboard or mouse There is no sound or sound volume is too low Cannot remove computer cover or access panelPoor performance is experienced System does not power on Run Windows XP or Start Accessories Run Table C-2Solving Power Problems Solving Power ProblemsPower supply shuts down intermittently Computer powered off automatically Table C-3Solving Hard Drive Problems Solving Hard Drive Problems Table C-4Solving Media Card Reader Problems Solving Media Card Reader ProblemsBoot Boot Device Priority Computer seems to be locked up Can not write to the media card Do not know how to remove a media card correctly Table C-5Solving Display Problems Solving Display ProblemsPersonalization , select Adjust screen Resolution Dim characters Blurry video or requested resolution cannot be set Picture is broken up, rolls, jitters, or flashes No Connection, Check Signal Cable displays on screenImage is not centered Select ImageControl/ Horizontal Position or Vertical Certain typed symbols do not appear correct Clicking noise coming from inside a CRT monitorHigh pitched noise coming from inside a flat panel monitor Table C-6Solving Audio Problems Solving Audio Problems Table C-7Solving Printer Problems Solving Printer Problems Printer will not turn on Printer prints garbled informationPrinter is offline Table C-8Solving Keyboard Problems Solving Keyboard and Mouse ProblemsTable C-9Solving Mouse Problems Select Shut Down Solving Keyboard and Mouse Problems Table C-10Solving Hardware Installation Problems Solving Hardware Installation Problems Solving Hardware Installation Problems Table C-11Solving Network Problems Solving Network Problems Diagnostics reports a failure Network status link light never flashesNetwork controller stops working without apparent cause System setup utility reports unprogrammed Eeprom New network card will not boot Table C-12Solving Memory Problems Solving Memory ProblemsOut of memory error Insufficient memory error during operation Table C-13Solving CD-ROM and DVD Problems Solving CD-ROM and DVD Problems Movie will not play in the DVD drive Cannot eject compact disc tray-load unitRecording or copying CDs is difficult or impossible Table C-14Solving USB Flash Drive Problems Solving USB Flash Drive Problems Table C-15Solving Front Panel Component Problems Solving Front Panel Component Problems Table C-16Solving Internet Access Problems Solving Internet Access Problems Internet takes too long to download Web sites Click on System and MaintenanceDouble-clickAgere Systems PCI-SV92PP Soft Modem Solving Software Problems Table C-17Solving Software ProblemsIllegal Operation has Occurred error message is displayed Beeps Meaning Recommended Action Interpreting Post Audible Codes Resetting the Password Jumper Resetting the Cmos Jumper Contacting Customer Support Microtower Table D-1Specifications HP Pro 3015 Microtower Power Output Power Supply 115V 230VHeat Dissipation For 115V/60Mhz 300W 85% EFF ATX Rated Input Current maximum1 Table D-2Specifications HP Pro 3015 Microtower Small Form Factor Table D-3Specifications HP Pro 3000/3080 Small Form FactorHeat Dissipation For 115V/60Mhz For 230V/50Hz BTU/hr 250W PFC Heat Dissipation Table D-4Specifications HP Pro 3010 Small Form Factor Index Cmos Sata