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HP 3080 manual New network card will not boot, System setup utility reports unprogrammed Eeprom

Models: 3080

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Table C-11Solving Network Problems (continued)

Network controller stops working without apparent cause.

Cause

Solution

The cable is not securely connected.

Ensure that the cable is securely attached to the network connector and that the other end of the cable is securely attached to the correct device.

The network controller is defective.	Contact an authorized service provider.

New network card will not boot.

Cause	Solution

New network card may be defective or may not meet industry-standard specifications.

Install a working, industry-standard NIC, or change the boot sequence to boot from another source.

Cannot connect to network server when attempting Remote System Installation.

Cause

Solution

The network controller is not configured properly.

Verify Network Connectivity, that a DHCP Server is present, and that the Remote System Installation Server contains the NIC drivers for your NIC.

System setup utility reports unprogrammed EEPROM.

Cause	Solution

Unprogrammed EEPROM.	Contact an authorized service provider.

164 Appendix C Troubleshooting Without Diagnostics

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HP 3080 manual New network card will not boot, System setup utility reports unprogrammed Eeprom

Contents

Maintenance & Service Guide Maintenance & Service Guide About This Book Iv About This Book Table of contents Serial ATA Sata Drive Guidelines and Features Page 134 177 Page Product Features 2HP Pro 3000/3010 Small Form Factor 4HP Pro 3080 Microtower Front Panel Components Serviceability FeaturesMicrotower Models 1Front Panel ComponentsMedia Card Reader Components 2Media Card Reader ComponentsRear Panel Components HP Pro 3000 MT/3080 MT3Rear Panel Components HP Pro 3000/3080 MT HP Pro 3010 MT 4Rear Panel Components HP Pro 3010 MTSmall Form Factor Models 5Front Panel ComponentsHP Pro 3000 SFF 6Rear Panel Components HP Pro 3000 SFFHP Pro 3010 SFF 7Rear Panel Components HP Pro 3010 SFFInstalling the Operating System Downloading Microsoft Windows UpdatesInstalling or Upgrading Device Drivers Windows systems Accessing Disk Image ISO FilesProtecting the Software HP Pro 3000/3080 Computer Setup F10 Utility Using Computer Setup F10 Utilities1Computer Setup F10 Utility Main Menu Computer Setup-Main 2Computer Setup-MainComputer Setup-Advanced 3Computer Setup-AdvancedComputer Setup-Boot 4Computer Setup-Boot5Computer Setup-Power Computer Setup-PowerComputer Setup-PC Health 6Computer Setup-PC Health7Computer Setup-Exit HP Pro 3010 Computer Setup F10 UtilityComputer Setup-Exit Exit8Computer Setup F10 Utility Main Menu 9Computer Setup-Main10Computer Setup-Advanced Sata Controller Mode Supervisor PasswordUser Password Primary Video Adapter11Computer Setup-Power 12Computer Setup-Boot13Computer Setup-Exit Sata Hard Drive Cables Serial ATA Hard Drive CharacteristicsSata Hard Drives Sata Data CableSmart ATA Drives Hard Drive CapacitiesElectrostatic Discharge Information Generating StaticRelative Humidity Event 55% 40% 10% Static Shielding Protection Levels Preventing Electrostatic Damage to EquipmentPersonal Grounding Methods and Equipment Method VoltageGrounding the Work Area Recommended Materials and EquipmentOperating Guidelines Cleaning the Keyboard General Cleaning Safety PrecautionsCleaning the Computer Case Routine CareCleaning the Mouse Service ConsiderationsCleaning the Monitor Power Supply FanCables and Connectors ScrewsHard Drives Lithium Coin Cell Battery Removal and Replacement Procedures Microtower MT Chassis Preparation for DisassemblyAccess Panel Front Bezel Bezel Blanks Memory DDR3-SDRAM DIMMsPopulating Dimm Sockets 1DIMM Socket Locations Description Socket Color HP Pro 3000/3080 Insertion OrderInstalling Memory Modules Page Expansion Cards 2Expansion Slot Locations HP Pro 3000/30807Expansion Slot Locations HP Pro 3Expansion Slot Locations HP ProPage Page Page Cable Management Connector Name Connector Color Description Cable ConnectionsHP Pro 3000/3080 HP Pro Drives Drive PositionsInstalling Additional Drives System Board Drive Connections 4System Board Drive Connectors 17System Board Drive Connections HP ProRemoving an Optical Drive Installing an Optical Drive into the 5.25-inch Drive Bay Removing an External 3.5-inch Drive Installing a Drive into the 3.5-inch External Drive Bay 22Removing a 3.5-inch Device Media Card Reader ShownRemoving an Internal 3.5-inch Hard Drive 25Releasing the Hard Drive Cage Drives Page 28Removing the Hard Drive Drives Installing an Internal 3.5-inch Hard Drive 31Installing the Hard Drive Cage Drives Page Front I/O and USB Panel Housing Assembly Power Switch/LED Assembly System Fan Heat sink assembly Processor Power Supply Page System Board Battery Type 1 Battery Holder Type 2 Battery Holder Type 3 Battery HolderPage Installing a Security Lock HP/Kensington MicroSaver Security Cable LockPadlock HP Business PC Security Lock 38Engaging the Lock Installing a Security Lock Hood Sensor HP Chassis Security Kit 39HP Chassis Security KitPreparation for Disassembly Access Panel Front Bezel 3Removing a Bezel Blank Bezel Blanks Memory Populating Dimm Sockets 4DIMM Socket Locations HP Pro Installing DIMMs Page Page Removing or Installing an Expansion Card 8Expansion Slot Locations HP Pro 3000/30809Expansion Slot Locations HP Pro Page Page Page Cable Management Cable Connections 16Drive Positions Installing Additional Drives System Board Drive Connectors 18System Board Drive Connectors HP Pro 3000/3080 Drives19System Board Drive Connectors HP Pro Removing an Optical Drive 22Removing a 5.25-inch External Drive 25Installing the Optical Drive Drives Removing an External 3.5-inch Drive Page 29Removing a 3.5 Device Diskette Drive Shown Page Page Removing an Internal 3.5-inch Hard Drive Page 37Installing an Internal Hard Drive Drives Page Plastic Wire/Cable Fastener and Clips Page Front I/O Device Power Switch Assembly Heatsink Processor Power Supply Page System Board Battery Type 1 Battery Holder Type 3 Battery Holder 40Installing a Cable Lock HP Business PC Security Lock 45Engaging the Lock Installing a Security Lock Hood Sensor 46HP Chassis Security Kit Ethernet BNC Connector and Icon Pin SignalPin Signal MicrophoneLine-in Audio Pin Power for CPUHeadphone Line-out AudioPin Power Signal PinMonitor X1, x4, x8, and x16 PCI Express Connector Pin a Signal PCI ExpressX1, x4, x8, and x16 PCI Express Connector Pin B Signal GND PRSNT2# RsvdJapanese Power Cord Requirements General RequirementsCountry-Specific Requirements Country Accrediting AgencyTroubleshooting Without Diagnostics Safety and Comfort Before You Call for Technical SupportHelpful Hints Page Cursor will not move using the arrow keys on the keypad Solving General ProblemsTable C-1Solving General Problems Computer will not respond to USB keyboard or mouseThere is no sound or sound volume is too low Cannot remove computer cover or access panelPoor performance is experienced Run Windows XP or Start Accessories Run System does not power onPower supply shuts down intermittently Solving Power ProblemsTable C-2Solving Power Problems Computer powered off automaticallySolving Hard Drive Problems Table C-3Solving Hard Drive ProblemsBoot Boot Device Priority Solving Media Card Reader ProblemsTable C-4Solving Media Card Reader Problems Computer seems to be locked upDo not know how to remove a media card correctly Can not write to the media cardPersonalization , select Adjust screen Solving Display ProblemsTable C-5Solving Display Problems ResolutionBlurry video or requested resolution cannot be set Dim charactersImage is not centered No Connection, Check Signal Cable displays on screenPicture is broken up, rolls, jitters, or flashes Select ImageControl/ Horizontal Position or VerticalCertain typed symbols do not appear correct Clicking noise coming from inside a CRT monitorHigh pitched noise coming from inside a flat panel monitor Solving Audio Problems Table C-6Solving Audio ProblemsSolving Printer Problems Table C-7Solving Printer ProblemsPrinter will not turn on Printer prints garbled informationPrinter is offline Table C-9Solving Mouse Problems Solving Keyboard and Mouse ProblemsTable C-8Solving Keyboard Problems Select Shut DownSolving Keyboard and Mouse Problems Solving Hardware Installation Problems Table C-10Solving Hardware Installation ProblemsSolving Hardware Installation Problems Solving Network Problems Table C-11Solving Network ProblemsDiagnostics reports a failure Network status link light never flashesNetwork controller stops working without apparent cause New network card will not boot System setup utility reports unprogrammed EepromOut of memory error Solving Memory ProblemsTable C-12Solving Memory Problems Insufficient memory error during operationSolving CD-ROM and DVD Problems Table C-13Solving CD-ROM and DVD ProblemsMovie will not play in the DVD drive Cannot eject compact disc tray-load unitRecording or copying CDs is difficult or impossible Solving USB Flash Drive Problems Table C-14Solving USB Flash Drive ProblemsSolving Front Panel Component Problems Table C-15Solving Front Panel Component ProblemsSolving Internet Access Problems Table C-16Solving Internet Access ProblemsDouble-clickAgere Systems PCI-SV92PP Soft Click on System and MaintenanceInternet takes too long to download Web sites ModemSolving Software Problems Table C-17Solving Software ProblemsIllegal Operation has Occurred error message is displayed Interpreting Post Audible Codes Beeps Meaning Recommended ActionResetting the Password Jumper Resetting the Cmos Jumper Contacting Customer Support Table D-1Specifications HP Pro 3015 Microtower MicrotowerHeat Dissipation For 115V/60Mhz Power Supply 115V 230VPower Output 300W 85% EFF ATXTable D-2Specifications HP Pro 3015 Microtower Rated Input Current maximum1Heat Dissipation For 115V/60Mhz For 230V/50Hz Table D-3Specifications HP Pro 3000/3080 Small Form FactorSmall Form Factor BTU/hr 250W PFCTable D-4Specifications HP Pro 3010 Small Form Factor Heat DissipationIndex Cmos Sata