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HP 3080 manual Printer will not turn on, Printer prints garbled information, Printer is offline

Models: 3080

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Table C-7Solving Printer Problems (continued)

Printer will not turn on.

Cause

Solution

The cables may not be connected properly.

Reconnect all cables and check the power cord and electrical outlet.

Printer prints garbled information.

Cause	Solution

The correct printer driver for the application is not installed.	Install the correct printer driver for the application.

The cables may not be connected properly.	Reconnect all cables.

Printer memory may be overloaded.	Reset the printer by turning it off for one minute, then turn it
	back on.

Printer is offline.

Cause	Solution

The printer may be out of paper.	Check the paper tray and refill it if it is empty. Select online.

Solving Printer Problems 157

Image 167

HP 3080 manual Printer will not turn on, Printer prints garbled information, Printer is offline

Contents

Maintenance & Service Guide Maintenance & Service Guide About This Book Iv About This Book Table of contents Serial ATA Sata Drive Guidelines and Features Page 134 177 Page Product Features 2HP Pro 3000/3010 Small Form Factor 4HP Pro 3080 Microtower 1Front Panel Components Serviceability FeaturesMicrotower Models Front Panel Components2Media Card Reader Components Media Card Reader Components3Rear Panel Components HP Pro 3000/3080 MT Rear Panel ComponentsHP Pro 3000 MT/3080 MT 4Rear Panel Components HP Pro 3010 MT HP Pro 3010 MT5Front Panel Components Small Form Factor Models6Rear Panel Components HP Pro 3000 SFF HP Pro 3000 SFF7Rear Panel Components HP Pro 3010 SFF HP Pro 3010 SFFDownloading Microsoft Windows Updates Installing the Operating SystemProtecting the Software Installing or Upgrading Device Drivers Windows systemsAccessing Disk Image ISO Files Using Computer Setup F10 Utilities HP Pro 3000/3080 Computer Setup F10 Utility1Computer Setup F10 Utility Main Menu 2Computer Setup-Main Computer Setup-Main3Computer Setup-Advanced Computer Setup-Advanced4Computer Setup-Boot Computer Setup-Boot6Computer Setup-PC Health Computer Setup-PowerComputer Setup-PC Health 5Computer Setup-PowerExit HP Pro 3010 Computer Setup F10 UtilityComputer Setup-Exit 7Computer Setup-Exit9Computer Setup-Main 8Computer Setup F10 Utility Main Menu10Computer Setup-Advanced Primary Video Adapter Supervisor PasswordUser Password Sata Controller Mode12Computer Setup-Boot 11Computer Setup-Power13Computer Setup-Exit Sata Data Cable Serial ATA Hard Drive CharacteristicsSata Hard Drives Sata Hard Drive CablesHard Drive Capacities Smart ATA DrivesRelative Humidity Event 55% 40% 10% Electrostatic Discharge InformationGenerating Static Method Voltage Preventing Electrostatic Damage to EquipmentPersonal Grounding Methods and Equipment Static Shielding Protection LevelsRecommended Materials and Equipment Grounding the Work AreaOperating Guidelines Routine Care General Cleaning Safety PrecautionsCleaning the Computer Case Cleaning the KeyboardPower Supply Fan Service ConsiderationsCleaning the Monitor Cleaning the MouseHard Drives Cables and ConnectorsScrews Lithium Coin Cell Battery Preparation for Disassembly Removal and Replacement Procedures Microtower MT ChassisAccess Panel Front Bezel Bezel Blanks DDR3-SDRAM DIMMs MemoryPopulating Dimm Sockets Description Socket Color HP Pro 3000/3080 Insertion Order 1DIMM Socket LocationsInstalling Memory Modules Page 2Expansion Slot Locations HP Pro 3000/3080 Expansion Cards3Expansion Slot Locations HP Pro 7Expansion Slot Locations HP ProPage Page Page Cable Management HP Pro 3000/3080 Connector Name Connector Color DescriptionCable Connections HP Pro Drive Positions DrivesInstalling Additional Drives System Board Drive Connections 17System Board Drive Connections HP Pro 4System Board Drive ConnectorsRemoving an Optical Drive Installing an Optical Drive into the 5.25-inch Drive Bay Removing an External 3.5-inch Drive 22Removing a 3.5-inch Device Media Card Reader Shown Installing a Drive into the 3.5-inch External Drive BayRemoving an Internal 3.5-inch Hard Drive 25Releasing the Hard Drive Cage Drives Page 28Removing the Hard Drive Drives Installing an Internal 3.5-inch Hard Drive 31Installing the Hard Drive Cage Drives Page Front I/O and USB Panel Housing Assembly Power Switch/LED Assembly System Fan Heat sink assembly Processor Power Supply Page System Board Battery Type 1 Battery Holder Type 3 Battery Holder Type 2 Battery HolderPage Padlock Installing a Security LockHP/Kensington MicroSaver Security Cable Lock HP Business PC Security Lock 38Engaging the Lock Installing a Security Lock Hood Sensor 39HP Chassis Security Kit HP Chassis Security KitPreparation for Disassembly Access Panel Front Bezel 3Removing a Bezel Blank Bezel Blanks Memory Populating Dimm Sockets 4DIMM Socket Locations HP Pro Installing DIMMs Page Page 8Expansion Slot Locations HP Pro 3000/3080 Removing or Installing an Expansion Card9Expansion Slot Locations HP Pro Page Page Page Cable Management Cable Connections 16Drive Positions Installing Additional Drives 18System Board Drive Connectors HP Pro 3000/3080 Drives System Board Drive Connectors19System Board Drive Connectors HP Pro Removing an Optical Drive 22Removing a 5.25-inch External Drive 25Installing the Optical Drive Drives Removing an External 3.5-inch Drive Page 29Removing a 3.5 Device Diskette Drive Shown Page Page Removing an Internal 3.5-inch Hard Drive Page 37Installing an Internal Hard Drive Drives Page Plastic Wire/Cable Fastener and Clips Page Front I/O Device Power Switch Assembly Heatsink Processor Power Supply Page System Board Battery Type 1 Battery Holder Type 3 Battery Holder 40Installing a Cable Lock HP Business PC Security Lock 45Engaging the Lock Installing a Security Lock Hood Sensor 46HP Chassis Security Kit Microphone Connector and Icon Pin SignalPin Signal Ethernet BNCLine-out Audio Pin Power for CPUHeadphone Line-in AudioMonitor Pin PowerSignal Pin PCI Express X1, x4, x8, and x16 PCI Express Connector Pin a SignalGND PRSNT2# Rsvd X1, x4, x8, and x16 PCI Express Connector Pin B SignalGeneral Requirements Japanese Power Cord RequirementsCountry Accrediting Agency Country-Specific RequirementsSafety and Comfort Before You Call for Technical Support Troubleshooting Without DiagnosticsHelpful Hints Page Computer will not respond to USB keyboard or mouse Solving General ProblemsTable C-1Solving General Problems Cursor will not move using the arrow keys on the keypadPoor performance is experienced There is no sound or sound volume is too lowCannot remove computer cover or access panel System does not power on Run Windows XP or Start Accessories RunComputer powered off automatically Solving Power ProblemsTable C-2Solving Power Problems Power supply shuts down intermittentlyTable C-3Solving Hard Drive Problems Solving Hard Drive ProblemsComputer seems to be locked up Solving Media Card Reader ProblemsTable C-4Solving Media Card Reader Problems Boot Boot Device PriorityCan not write to the media card Do not know how to remove a media card correctlyResolution Solving Display ProblemsTable C-5Solving Display Problems Personalization , select Adjust screenDim characters Blurry video or requested resolution cannot be setSelect ImageControl/ Horizontal Position or Vertical No Connection, Check Signal Cable displays on screenPicture is broken up, rolls, jitters, or flashes Image is not centeredHigh pitched noise coming from inside a flat panel monitor Certain typed symbols do not appear correctClicking noise coming from inside a CRT monitor Table C-6Solving Audio Problems Solving Audio ProblemsTable C-7Solving Printer Problems Solving Printer ProblemsPrinter is offline Printer will not turn onPrinter prints garbled information Select Shut Down Solving Keyboard and Mouse ProblemsTable C-8Solving Keyboard Problems Table C-9Solving Mouse ProblemsSolving Keyboard and Mouse Problems Table C-10Solving Hardware Installation Problems Solving Hardware Installation ProblemsSolving Hardware Installation Problems Table C-11Solving Network Problems Solving Network ProblemsNetwork controller stops working without apparent cause Diagnostics reports a failureNetwork status link light never flashes System setup utility reports unprogrammed Eeprom New network card will not bootInsufficient memory error during operation Solving Memory ProblemsTable C-12Solving Memory Problems Out of memory errorTable C-13Solving CD-ROM and DVD Problems Solving CD-ROM and DVD ProblemsRecording or copying CDs is difficult or impossible Movie will not play in the DVD driveCannot eject compact disc tray-load unit Table C-14Solving USB Flash Drive Problems Solving USB Flash Drive ProblemsTable C-15Solving Front Panel Component Problems Solving Front Panel Component ProblemsTable C-16Solving Internet Access Problems Solving Internet Access ProblemsModem Click on System and MaintenanceInternet takes too long to download Web sites Double-clickAgere Systems PCI-SV92PP SoftIllegal Operation has Occurred error message is displayed Solving Software ProblemsTable C-17Solving Software Problems Beeps Meaning Recommended Action Interpreting Post Audible CodesResetting the Password Jumper Resetting the Cmos Jumper Contacting Customer Support Microtower Table D-1Specifications HP Pro 3015 Microtower300W 85% EFF ATX Power Supply 115V 230VPower Output Heat Dissipation For 115V/60MhzRated Input Current maximum1 Table D-2Specifications HP Pro 3015 MicrotowerBTU/hr 250W PFC Table D-3Specifications HP Pro 3000/3080 Small Form FactorSmall Form Factor Heat Dissipation For 115V/60Mhz For 230V/50HzHeat Dissipation Table D-4Specifications HP Pro 3010 Small Form FactorIndex Cmos Sata